Advantage Hyundai - Service Center

Erin was a pleasure to work with. She was friendly, informative, and upfront about the service and pricing before it was performed. Every time I bring my car in to Advantage Hyundai, the customer serv informative, and upfront about the service and pricing before it was performed. Every time I bring my car in to Advantage Hyundai, the customer service is always top-notch. More

Not only did they fit me in at the last minute to take care of my problem, they were cheerful and friendly throughout. Chris Bernius spent a lot of time on the phone and helped me diagnose the problems I care of my problem, they were cheerful and friendly throughout. Chris Bernius spent a lot of time on the phone and helped me diagnose the problems I was having, his help was essential, I was able to temporarily fix the problem and get myselt to work in my vehicle. This dealership so far is amazing. Everything is well-organized and runs like a well-oiled machine. Charlie Valvano, who sold me the vehicle, is always available to help with any questions I may have. I would encourage anyone to buy from this dealership without any hesitation. More

I was very pleased with my experience. The employees there are always friendly and helpful. I did not receive a call when my car was finished though! there are always friendly and helpful. I did not receive a call when my car was finished though! More

Advantage Hyundai strives to take care of customers in every way, they seem to be on top of things and it makes the customer experience good every way, they seem to be on top of things and it makes the customer experience good More

I bought my 2011 Sonata from Matt Nam 2 years ago. Matt was very professional and made me and my husband comfortable and we never felt pressured. He answered every question, he let us look at the car up a was very professional and made me and my husband comfortable and we never felt pressured. He answered every question, he let us look at the car up and down. It really was a pleasure from beginning all the way until I drove off the lot. Since I've had my Sonata I've had to bring it in a couple of times. I just brought it in last week because of a noise I would hear as I pulled out or pulled into my parking spot. I got a call from service telling me to pick it up that they did not hear a noise. You could imagine how frustrating it was to hear this. My husband told them I can't take off work or any time to keep going back and forth knowing there is a noise. They said they would look into it again. I was upset and called Matt Nam. He reassured me he would talk to them. I got another call again with a more concerned voice and she said they would get to the bottom of the problem. The did and found the problem. Advantage Hyundai is a great dealership, but I must mention without Matt's input I would have picked up my car only to bring it back. He is a great asset to your dealership. I've recommended buyers to Matt who have bought or leased and they were also very happy with him. More

The dealership refused to accomodate me with service on a defective part that should have been replaced immediately until it was convenient for them, forcing me to have a vehicle with a faulty airbag during defective part that should have been replaced immediately until it was convenient for them, forcing me to have a vehicle with a faulty airbag during hurrican sandy, followed by a nor' easter. I was told that gasoline was more important to them then my safety, and in fact I was laughed by a service rep when I advised them I felt my life and lives of any passengers in my vehicle were being jeopardized. This dealership's service department is absolutely disgusting More

I came in for an oil change and met Kevin and honestly, it was a very pleasant experience. First time in my life I didn't mind spending money! I would highly recommend if you are in the market for a car. it was a very pleasant experience. First time in my life I didn't mind spending money! I would highly recommend if you are in the market for a car... Kevin made this experience extremely easy for me and my wife and by the way I bought two cars! More