
Advantage Toyota Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This is four time lease with advantage Toyota The staff This is four time lease with advantage Toyota The staff with knowledge for there cars and the service department is great. I had the pleasure of wor This is four time lease with advantage Toyota The staff with knowledge for there cars and the service department is great. I had the pleasure of working with Chris Williams this time around. I would highly recommended them to all my family and friends. More
Quick service and great customer serviceWaiting time was Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was c Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was clean More
Incredibly long wait even though I had an appointment. I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited ano I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited another 5 minutes before anyone came over to check me in. I was then told to go sit and wait to be called. At 2:25 I finally went into the service manager and asked why I was still waiting to be checked in. The response was when you go to a doctor even though you have an appointment you still have to wait. Is this the way to address a customer. To make a long story short I finally was on my way at 5 PM with instructions to unpair my phone which was probably the cause of the problem since I had not updated my phone. Seriously I was set up on automatic updates. Long waits seem to be the norm at most service stations. More
Work was finished as estimated He explained to me the reason for the work needed to be done and the why it was important to have it done in a very professional manner He explained to me the reason for the work needed to be done and the why it was important to have it done in a very professional manner More
Toyota Service Department on January 4, 2020, The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Than The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Thank you!!!. More
Helpful, timely service. Took a little longer than they said it would, but overall, very good. Love that they didn’t push for additional work that was optional. Thank you. said it would, but overall, very good. Love that they didn’t push for additional work that was optional. Thank you. More
Chris has made the car buying experience not only fun but educational. Just when I thought i did all the research on my new Rav4 he taught me things i didnt even know. Im was not only please with the establi educational. Just when I thought i did all the research on my new Rav4 he taught me things i didnt even know. Im was not only please with the establishment and management staff i was thoroughly impressed with my salesman chris. More
Scheduled Maintenance The service was ok. Not great. May have paid a little much for labor. Also, the wait to just get my car in the garage was ridiculous. Service people The service was ok. Not great. May have paid a little much for labor. Also, the wait to just get my car in the garage was ridiculous. Service people from the garage walked by my car a few times. Nobody opened the door so I can drive my car in. I had to wait a while. This place has friendly people but they really need to be more efficient. The waiting is just plain stupid and bad for business. More
Chris provided outstanding customer service and was extremely knowledgeable about all of the vehicles! We will be back when we are ready to purchase. Thanks, Chris! extremely knowledgeable about all of the vehicles! We will be back when we are ready to purchase. Thanks, Chris! More
Excellent dealership and knowledgeable salespeople! Smooth process to get us a new car! Thanks Advantage Toyota you have a happy customer for both quality service and vehicles! Smooth process to get us a new car! Thanks Advantage Toyota you have a happy customer for both quality service and vehicles! More