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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,641 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,641 reviews

May 21, 2018

Quick service Got there early for a regular maintenance job. My car was ready in about an hour. I thought I would have to wait hours because there were so many peop More

by Thalia1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
May 21, 2018

Great Service Got to dealership early Saturday morning. Everyone was very friendly and courteous. Left car there for just over an hour. When I got back they had j More

by Andy Mensch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Rodriguez
May 21, 2018

JEFF MERLO DID AN EXCELLENT CUSTOMER SERVICE....amazing!! Service.....Jeff Merlo was very professional and offered me an excellent service. he explained me everything thing my car needed with the mileage used More

by ANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
May 19, 2018

Great Always polite helpful and friendly. They describe everything in detail so that you understand what is being done. The price quote is always on point a More

by Mmars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Fernandez
May 19, 2018

Oil change for Prius. We got fast thorough service. Our consultant, Jeff was very professional and friendly. I called for an appointment in the morning and was able to ge More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Merlo
May 19, 2018

Amazing Service Service was great was able to tackle all my errands. Just called me when the car was ready. Margie was great explained everything thoroughly. On my More

by Loverboy526*
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
May 18, 2018

To buy lease new car I had a pleasant experience with Mike Miller. Easy to talk with and work with for negotiating my new payment. He was helpful in explaing the functions More

by Monique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Miller
May 17, 2018

Re lease v Wow. We were thrilled with Emma and Erinson. We walked in to take a look and left with a new car. Emma was so young but really knew her facts. Friendl More

by Eileen Saporito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuella Michel
May 17, 2018

I would give zero stars if available This dealership is nothing but a scam. They have you come in for factory service and then go on to charge you for diagnostics. They continue to misrep More

by Larry Kolodny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Kirtman, Angel Fernandez
May 18, 2018 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Mr. Kolodny. As we explained to you, your vehicle's body damage isn't under warranty; regardless, your vehicle requires body work provided by a body shop, a service we're unable to provide. Your diagnostic service charge (purely for labor) is standard, and was fully disclosed to you - and you agreed to it, in writing - when you asked us to evaluate your vehicle.

May 23, 2018 -

Larry Kolodny responded

Unfortunately for Advantage Toyota, their claim is unsubstantiated. I went to their sister dealership “Millennium Toyota” and they agreed that the door “adjustment” was covered under warranty. Again Advantage Toyota is being misleading. I must say, however, Steven Kirtman, was extremely curtious when we spoke and he assured me he would investigate the matter. I’m looking forward to hearing back on his investigation.

May 17, 2018

Great service, knowledgeable staff and very expediting. I truly looking forward toward my next service. Many thanks to Wendy. She was very helpful and it was pleasure to work with. More

by Dragan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Rodriguez
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