Advantage Toyota Valley Stream

My first time buying a used car. I thought I would be protected by the "Certified" medallion. However, car was delivered with non-functioning window switch, missing antenna (salesman told me that there protected by the "Certified" medallion. However, car was delivered with non-functioning window switch, missing antenna (salesman told me that there is no antenna!), no owner's manual, only one key, no key number plate, no tire valve covers, no tonneau (I was told that this is an option, despite it being listed on the Toyota web site as standard equipment). The "numbers" guy tried to sell me an extended warranty, but was clueless as to what the included warranty is, and how I could get it in writing. I then brought the car in for the antenna, window, etc. on a Friday morning, being assured it would be done by afternoon. Nope. Then told Monday. Then Tuesday. Finally, I called Tuesday afternoon, and was told I could pick it up-FIVE days after dropping it off. In summary, I would say that I got a good deal, everybody was polite, but the service was absolutely horrendous. My friends with Toyotas can't believe the terrible service I received. More

The experience was great, all the employees I dealt with were friendly and helpful. i would definetely come back and reccomend it others. They all took time to explain details and options. Sandra was on poi were friendly and helpful. i would definetely come back and reccomend it others. They all took time to explain details and options. Sandra was on point always there and found out answers to my questions. Joe C was alsso good with the different options and the finance guy Danny was great, he made the process really smooth and effortless. He got a great financing deal, very happy with overall experience. More

I came to Advantage Toyota with my father looking for a used toyota corolla le after being horribly mistreated at another nearby dealership. I expected the same kind of service here, but instead was given used toyota corolla le after being horribly mistreated at another nearby dealership. I expected the same kind of service here, but instead was given a much more pleasurable experience. Not only was Gus our salesmen extremely friendly, he was patient with the indecisiveness a 20 year old girl getting her first car can have. Color was my biggest problem, i loved the car and the price, but was unsure on the color so helped me with a pro and con list! Even after that and much discussion, i still wasn't ready to make such a big decision so soon, so he gave me twenty four hours to think about it. The fact that he didn't rush me, made me making my choice a lot easier. I felt comfortable with my decision, ecstatic to be exact while i sit here and type this knowing my car is in the driveway. I definitely would recommend this dealership despite it being quite the far drive from my house. Our finance person named James was also very friendly as well. I liked the environment of Advantage Toyota, it's definitely a place where i felt comfortable More

Third time is the charm. This is the 3rd vehicle we purchased from Jimmy at Advantage within the last 6 months. This was a particularly difficult purchase for us since the first two times we bought ne purchased from Jimmy at Advantage within the last 6 months. This was a particularly difficult purchase for us since the first two times we bought new and knew exactly what we wanted. This time, we were looking at vehicles for our daughter for a birthday gift. After spending an entire day with us and test driving several vehicles Jimmy finally came up with the perfect solution to make both us and our daughter very happy. She is thrilled with the vehicle. Once again, this was an excellent experience. We will absolutely purchase from Jimmy again. More

I WENT TO BUY A TOYOTA CAROLLA AND SPOKE TO THE SALES PERSON SANDRA, AND AFTER ALL THE CALCULATIONS AND NEGOSIATIONS AGREED TO A FINAL NUMBER, WHEN I WENT TO COMPLETE THE PAPER WORK, ON MY WAY I GOT A VO PERSON SANDRA, AND AFTER ALL THE CALCULATIONS AND NEGOSIATIONS AGREED TO A FINAL NUMBER, WHEN I WENT TO COMPLETE THE PAPER WORK, ON MY WAY I GOT A VOICE CALL FROM SANDRA THAT SHE IS LEAVING AND GAVE ANOTHER PERSONS NAME SHE IS LEAVING THE PAPER WORK WITH, WHEN I WENT THERE AND ASKED FOR THE PERSON THEY SAID HE HAS LEFT FOR THE DAY, I SAID I JUST RECEIVED A VOICE MAIL 10 MINS BACK TO SEE THAT PERSON, THEY TURNED OUT HORRIBLE AND SAID IF I WANT TO I HAVE TO DEAL WITH THEM OTHER WISE THEY HAVE 2 DOORS TO GET OUT! WORST EXPERIENCE EVER OF MY LIFE, WORST CUSTOMER SERVICE I HAVE EVER SEEN. More

My father and I purchased two vehicles from Advantage Toyota within a few weeks. Juan was very informative and I was able to test drive, complete the deal and drive home with my brand new vehicle the sam Toyota within a few weeks. Juan was very informative and I was able to test drive, complete the deal and drive home with my brand new vehicle the same day. My father was able to do the same with his vehicle a few weeks later. We both traded in our old vehicle and we received a fair price for the trade-in. Optional equipment for my vehicle that were not on the new vehicle but was promised were installed a few weeks later. My recommendation is to price around and do your research. Advantage Toyota will most likely match or beat the competitors prices. More

I usually avoid new car dealerships. I don't like being sold. James Greco was a pleasure to deal with. He was friendly, informative, knew his business, and honest. He gave me all the information I reque sold. James Greco was a pleasure to deal with. He was friendly, informative, knew his business, and honest. He gave me all the information I requested, and allowed me to buy, as opposed to trying to sell me the car. I drove away with a 2011 Highlander at the price I was confortable with. I would absolutley be a return customer and refer friends. More

Frank was very helpful and attentive. He dealt with my problem with expeditiously. He even bought me breakfast while I was waiting for my car to be fixed. He was a great salesman when I bought my car. problem with expeditiously. He even bought me breakfast while I was waiting for my car to be fixed. He was a great salesman when I bought my car. Very caring. He is honest and helped me with all my questions and financials. He's the best! More

houssain made feel confident that i was making the right choose with toyota. i bought a 2011 toyota rav 4 limited 6 cylinder with tow package. he helped me find the car that best suited my needs. i would re choose with toyota. i bought a 2011 toyota rav 4 limited 6 cylinder with tow package. he helped me find the car that best suited my needs. i would recomend this dealership and sdalesman to my friends and family. More