Advantage Toyota Valley Stream

Tony was Awesome!!!! Tony was not at all pushy. He really wanted my best interest. He followed up with me and called me during every step of the process.. wonderful custo Tony was not at all pushy. He really wanted my best interest. He followed up with me and called me during every step of the process.. wonderful customer service skills. When I went to pick up the car Robert assisted me and he too was wonderful. Asif helped me understand the features of the car. By far it has been the best experience yet and here's to many more years of business. More

Tires Inspection-Dashboard light was on. It was an emergency as the light on the dashboard was lit, showing there was a problem with the tires. The service men were courteous and polite and p It was an emergency as the light on the dashboard was lit, showing there was a problem with the tires. The service men were courteous and polite and provided excellent service. Thanks! More

Excellent and fast Wayne and the team were great! I was in and out quickly, pick up was great I’ll service here for the remainder of my lease Wayne and the team were great! I was in and out quickly, pick up was great I’ll service here for the remainder of my lease More

Excelent service . Since the momento I walked in . I got an excellent service . Agent was very professional and polite . Told me that my car was going to be ready in an Since the momento I walked in . I got an excellent service . Agent was very professional and polite . Told me that my car was going to be ready in an hour and took me to the waiting room in which I got coffee and bagel. More

My experience with service visit Kevin Baker is who took care of my car ! He was very pleasant and answered my questions ! Very satisfied with how I was treated and the whole experie Kevin Baker is who took care of my car ! He was very pleasant and answered my questions ! Very satisfied with how I was treated and the whole experience! Thank you ! More

Best Toyota service department I went for service for my 2013 Toyota Prius V. I needed my New York State Inspection and I had a few things that I wanted to get looked at. Rafael he I went for service for my 2013 Toyota Prius V. I needed my New York State Inspection and I had a few things that I wanted to get looked at. Rafael helped me out through the whole process explaining to me what was going to be done on my car. In the end nothing was found wrong with the car which is great because since Saturday my car has been driving beautifully. Rafael is amazing! More

Good service Thank you Rafael, it was nice working with you. It was also nice seeing Mostafa and Al whom I worked with when I purchased my RAV limited. I love th Thank you Rafael, it was nice working with you. It was also nice seeing Mostafa and Al whom I worked with when I purchased my RAV limited. I love the car. Coffee was good too. Will be back in few months. More

Please be patient nice place to get your car fixed but the waiting time is ridiculous. they need to be like waiters. come around more often to update customers on the nice place to get your car fixed but the waiting time is ridiculous. they need to be like waiters. come around more often to update customers on their car. csr too busy to take a few seconds to talk to client. More

Good customer service Angel Fernandez greeted me right away took care of appointment right away I couldn't wait Long and he also took care of that too great customer servi Angel Fernandez greeted me right away took care of appointment right away I couldn't wait Long and he also took care of that too great customer service! An asset to the service department More

Always Very happy I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantag I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantage. He is always happy to be of assistance and always able to provide guidance to customers. I booked an appointment with him to get our 2016 Rav4 in for its first annual service which includes NYS inspection and tire rotation, oil & filter change and the multi point checkups. I explained to Mr. Zollinger that the radio sound began to go on and off just yesterday and that this was the first time that it happened in the year we owned the Rav4. He seemed to already know what the problem was. I was afraid that the radio somehow had already gone bad, although we had hardly used it in the last year of ownership. The service was completed more quickly than I expected and the radio just needed a software update. I would also like to add that while waiting for the service dept , I went to the parts dept. for some items that I have been wanting for the Rav4. I was helped by a Mr. Chris Punger. It seems that I have a special color paint on this vehicle and he used the Service record that I had in my possession to be able to match the proper color touch up for it. (just in case) I also have been wanting a cargo net and some advice on waxes or polishes, or just which is better to use on this vehicle, and how - to's to keep the plastics on the vehicle preserved and looking like new. He was friendly, patient, and a great source of knowledge and is a great asset at Advantage Toyota. I very much appreciated his assistance and guidance. This overall experience earned a five star review. More