Advantage Toyota Valley Stream

Good customer service Angel Fernandez greeted me right away took care of appointment right away I couldn't wait Long and he also took care of that too great customer servi Angel Fernandez greeted me right away took care of appointment right away I couldn't wait Long and he also took care of that too great customer service! An asset to the service department More

Please be patient nice place to get your car fixed but the waiting time is ridiculous. they need to be like waiters. come around more often to update customers on the nice place to get your car fixed but the waiting time is ridiculous. they need to be like waiters. come around more often to update customers on their car. csr too busy to take a few seconds to talk to client. More

Always Very happy I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantag I have always been been very happy with the service and staff at Advantage Toyota. Service Manager Mr. Andy Zollinger is a positive asset at Advantage. He is always happy to be of assistance and always able to provide guidance to customers. I booked an appointment with him to get our 2016 Rav4 in for its first annual service which includes NYS inspection and tire rotation, oil & filter change and the multi point checkups. I explained to Mr. Zollinger that the radio sound began to go on and off just yesterday and that this was the first time that it happened in the year we owned the Rav4. He seemed to already know what the problem was. I was afraid that the radio somehow had already gone bad, although we had hardly used it in the last year of ownership. The service was completed more quickly than I expected and the radio just needed a software update. I would also like to add that while waiting for the service dept , I went to the parts dept. for some items that I have been wanting for the Rav4. I was helped by a Mr. Chris Punger. It seems that I have a special color paint on this vehicle and he used the Service record that I had in my possession to be able to match the proper color touch up for it. (just in case) I also have been wanting a cargo net and some advice on waxes or polishes, or just which is better to use on this vehicle, and how - to's to keep the plastics on the vehicle preserved and looking like new. He was friendly, patient, and a great source of knowledge and is a great asset at Advantage Toyota. I very much appreciated his assistance and guidance. This overall experience earned a five star review. More

1 year service Staff was efficient and thorough. They were patient and professional and responsive to my questions and concerns. Had absolutely no difficulty in re Staff was efficient and thorough. They were patient and professional and responsive to my questions and concerns. Had absolutely no difficulty in resolving any issues. More

Great Service I did not have to spend a whole day waiting around. Service prompt to appointment time. Waiting area very comfortable and pleasant with good co I did not have to spend a whole day waiting around. Service prompt to appointment time. Waiting area very comfortable and pleasant with good coffee. More

Good service I have been using the service in advantage for many years now. I am satisfied with the care of my Vehicle. The agents have always been very helpful an I have been using the service in advantage for many years now. I am satisfied with the care of my Vehicle. The agents have always been very helpful and explains in details of the work to be done More

Very satisfied I am Very satisfied with the customer service and prices at Adavantage Toyota and will recommend Basil to other friends and family members,keep up th I am Very satisfied with the customer service and prices at Adavantage Toyota and will recommend Basil to other friends and family members,keep up the great work More

excelent visited the service center for the first time. Found the people very friendly and helpful. I was in and out in less than an hour and the car runs g visited the service center for the first time. Found the people very friendly and helpful. I was in and out in less than an hour and the car runs great More

Wonderful dealership Amazing customer service and professional. He was extremely courteous and very helpful in answering my questions. Also very accomadating and the servi Amazing customer service and professional. He was extremely courteous and very helpful in answering my questions. Also very accomadating and the service area was well organized and efficient More

No long wait. Because the wait wasn't too long. My car was looked at right away. The advisor explained everything that the car needed and when the next visit shou Because the wait wasn't too long. My car was looked at right away. The advisor explained everything that the car needed and when the next visit should be.. More