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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,808 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,808 reviews

April 14, 2016

Got what I needed with Rudy I've been to this dealership several times, and luckily, I was assigned Rudy Walker to work with me during my last visit and he helped me into a new l More

by N5pn4cya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
Shermica Malcolm
Other Employees : Rudy Walker
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Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for sharing your experience, N5pn4seeya. You certainly dealt with a winning team: Your knowledgeable and patient salesman Rudy, your personable and quick Sales Manager Shermica, and your helpful, value-minded Finance Manager Erinson. Please reach out to any of them - or to anyone at our Dealership - if you require further assistance of any kind; it'll be our pleasure to help. May you have many safe and enjoyable miles of travel in your new Sienna. -Marty from Advantage Toyota Scion

April 13, 2016

Service Center @ Advantage Toyota Kenya is very courteous. She has great people skills and able to translate your car issues very well to the technician. In addition, she has great me More

by Phara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
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Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Phara. Your Service Consultant Kenya is indeed a friendly and knowledgeable professional; we are fortunate to have Kenya on board here at Advantage Toyota Scion. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and comfortable travel in your RAV4! -Marty at Advantage Toyota Scion

April 13, 2016

Always acceptional service I always love going to Adavantage Toyota in Valley stream for services on our vehicles. Everyone is very nice from the time you pull in to the servic More

by Daveana Kama-Fischer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Report | Print
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Daveana. We're beyond glad that you love coming to our dealership for all of your vehicle servicing needs - whether it's your RAV4 or Sienna that needs some TLC - and that you find our staff "lovely." Your Service Consultant Kenya is indeed a friendly and knowledgeable professional; we are fortunate to have Kenya on board here at Advantage Toyota Scion. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years and miles of safe and comfortable travel in your RAV4 and your Sienna. :-} -Marty at Advantage Toyota Scion

April 13, 2016

Great family friendly environment! I have been Advantage Toyota customer for more than 4 years. We bought our Rav4 and Camry from them. Everytime we walk in they greet you with great sm More

by Kumarking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Report | Print
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Kumarking. Being with us for both purchases and service officially makes you part of our family, and we value our relationship and appreciate your business. We're happy and honored to know that you love coming to our dealership for all of your vehicle servicing needs - whether it's your Camry or RAV4 that needs some attention - and that you find your Service Consultant Kenya "amazing," and put her tips to good use. We're indeed fortunate to have Kenya on board here at Advantage Toyota Scion. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years and miles of safe and comfortable travel in your Camry and your RAV4. -Marty at Advantage Toyota Scion

April 13, 2016

"Great service and Satisfied customer" Mrs. Augustin is a very nice person, always helping to make the right decision in term of servicing my car. I go back to Advantage Toyota Scion, bec More

by mvsenat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Report | Print
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, mvsenat. Your Service Consultant Kenya is indeed a friendly and knowledgeable professional; we're fortunate to have Kenya on board here at Advantage Toyota Scion. It's people like Kenya that make our customers - including you - keep coming back. We appreciate your business, Mvsenat. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and comfortable travel in your Highlander! -Marty at Advantage Toyota Scion

April 13, 2016

The experience was wonderful I was very pleased The staff was very good they knew their materials all my questions were answer with such a pride. I was very satisfied with their customers care I wil More

by Wilsonaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
Other Employees : Shana Harrison, Kenya Augustin
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Apr 14, 2016 -

Advantage Toyota Valley Stream responded

We're so glad that you took our Service Consultant Kenya's advice and ending up purchasing your new 2016 Highlander here at our dealership, Wilsonaug... and that you were pleased with the service you received from your salesperson Shana and your Finance Manager Erinson. Though we're biased, we concur that our staff are knowledgeable and take much pride in their work. :-) If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, Shana, Erinson, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and comfortable travel in your Highlander! -Marty at Advantage Toyota Scion

April 13, 2016

Satisfied customer I recieved great and friendly service at Toyota . I was very satisfied with the service to my vehicle and always feel welcome at this location. Kenya More

by AngelR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica B , Kenya Augustin
Report | Print
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your post, AngelR, letting us know that your Service Consultant Kenya and Customer Relations Manager Jessica exceeded your expectations and provided you with friendly and superior service. If you have any further questions, or require any assistance at all, please don't hesitate to contact Kenya, Jessica, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe and pleasant miles as you travel down the roads of life! -Marty at Advantage Toyota Scion

April 13, 2016

Great service! I brought my 4runner a year ago from this dealership. Their overall service was excellent, from choosing the right vehicle for me, to bringing in my t More

by Andrea R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica B., Kenya Augustin
Report | Print
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thank you for your feedback, Andrea. A 4Runner's quite a truck, and Kenya's quite a Service Consultant! We're so glad that you were - and are - wowed with your purchase, and your continuing relationship with us. Stating that Kenya is, "the best customer service rep I've ever dealt with" is beyond amazing; Kenya and all of us here remain humbled. Should you have any further questions, or require any kind assistance at all, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe, comfortable, and adventurous travel in your 4Runner! -Marty at Advantage Toyota Scion

April 13, 2016

I had always received great service from My service been great with them and I always receive clear detail from her about my car and my appointment always respecte Kenya is perfect More

by Patrice01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenya Augustin
Report | Print
Apr 14, 2016 -

Advantage Toyota Valley Stream responded

Thanks for your feedback, Patrice01. We're thrilled that you find your Service Consultant Kenya to be "perfect." To return the volley, we find your kind review to be sweet, concise, and, in fact, perfect. :-) If you have any further questions, or require any help assistance or any kind, please don't hesitate to contact Kenya, or any of us here are the dealership. We can be reached by phone or e-mail, via our website, or through any of our social media channels. May you enjoy many years of safe, reliable, and comfortable travel in your Sequoia! -Marty at Advantage Toyota Scion

April 12, 2016

They are irresponsible,ignorant They lost my key while on service & ignore to give replacement or compensation. Even they steal my mobile accessories from my car .and trying to steal More

by Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica , Julian Cardona, Kenya Augustin, Margie Bonel
Report | Print
Aug 02, 2016 -

Advantage Toyota Valley Stream responded

We contacted this unnamed reviewer to get to the bottom of any issues, and make things right. While DealerRater indicated that "Shine" did indeed read our private message, (s)he didn't respond via DealerRater or by phone or e-mail, and we have no way of determining out who (s)he is, nor find any records of a scenario that matched his/her description. We are left to believe that this was a bogus review.

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