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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,017 Reviews

3,017 Reviews of Advantage Toyota Valley Stream - Service Center

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March 27, 2023

Has good service. Really fast and easy. Would come back again. Took between 1-2 hours. More

by farreaga_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Service appointment is prompt but work completion needs a little improvement. Toyota care service takes a long time and is sometimes annoying. More

by UKEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Overall service was great. Andy was extremely knowledgeable of the expected service to be provided as well as what to expect. More

by bettyboopiti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

My experience with Advantage Toyota was very professional , my vehicle was serviced quicker than i expected and everyone was nice More

by BSEATON417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review! We truly appreciate your kind words and are thrilled to hear that you found our team to be professional and friendly. It's great to know that we were able to service your vehicle in a timely manner, as we understand the importance of getting you back on the road as quickly as possible. We appreciate your support and look forward to assisting you with all your future automotive needs!

March 25, 2023

I had a lot of preventative things done like changing the pvc valve and replacing brakes and anti freeze. The thing that I think needs improvement is the surcharge for using a credit card. Over 3% is ridicu More

by gerard3211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review, Gerard. We appreciate your decision to choose Advantage Toyota for your vehicle's preventative maintenance needs. We apologize for any inconvenience the credit card surcharge may have caused you, and we'll take your feedback into consideration as we continue to evaluate our payment policies. Please know that we value your business, and we hope to have the opportunity to serve you better in the future.

March 24, 2023

Celine was a pleasure to work with. Very helpful as far as the service I needed, how long it would take and keeping me informed of the progress. More

by MALONEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review! We are thrilled to hear that Celine was able to provide you with the helpful service and communication you needed throughout the process. We truly appreciate your feedback and will ensure that Celine's efforts are recognized. We look forward to the opportunity to serve you again in the future.

March 23, 2023

This is an amazing dealership, everyone is so friendly and knowledgeable. Would definitely recommend to a friend or family member! More

by ToyotaMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Advantage Toyota Valley Stream responded

Thank you so much for your kind words and for recommending Advantage Toyota to your friends and family! We truly appreciate your positive feedback and are delighted to hear that you had a great experience with our dealership. Our team always strives to provide friendly and knowledgeable service, and it's wonderful to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please do not hesitate to reach out to us.

March 23, 2023

I was checked in quickly and with no problems. While the car was serviced I was told that there was a tire with a nail. They wanted to make sure that I wanted it fixed and then they did More

by KENCK52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Finance manager sell me a warranty which I never need and I came there they give me the run around More

by skelator3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to review us. We are concerned that we didn't meet your expectations. Please reach out to us when you have the chance. Take care.

Mar 24, 2023 -

skelator3 responded

Wasn't dealt with fairly and because of that im stuck with a payment that i Wasn't bargain for

March 22, 2023

Had a flat and Margie took care of everything. No excuses. Just told her what I needed and she found solutions not excuses. More

by scottbishophvac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Advantage Toyota Valley Stream responded

Scott, thank you for taking the time to share your positive experience with us. We are glad to hear that Margie was able to provide efficient and helpful service to address your flat tire situation. It is important to us that our customers feel well taken care of, and we are pleased to know that Margie met your needs. We appreciate your kind words and your support of our business. Until next time, take care!

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