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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,028 Reviews

3,028 Reviews of Advantage Toyota Valley Stream - Service Center

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February 26, 2023

Quick, friendly service on a recall. However, there are always "recommended" services that really don't need to be done, and all at exorbitant prices. That leaves a bad taste for what More

by carlbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to review our service. We strive to provide our customers with the best possible service, and we apologize if you felt that our recommended services were too expensive. We will take your feedback into consideration for future visits.

February 25, 2023

Online recall schedule process although properly navigated produced an appointment not suited for the required work. Had to be manually cancelled and rescheduled. More

by richard.steingart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Advantage Toyota Valley Stream responded

We apologize for the inconvenience you experienced with our online recall appointment scheduling process. We strive to provide the best customer service and we thank you for bringing this to our attention.

February 23, 2023

Dealership had Good service and good communication. I Will go back in the future for service and if I have a problem. More

by fgolbig77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind review of Advantage Toyota! We are grateful for your support and look forward to your future visits.

February 22, 2023

was very pleased with Celine very pleasant process was faster than i expected thank you More

by DLIBMAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Celine Zollinger is outstanding. She is friendly, smart, professional, and efficient. Toyota is fortunate to have her in their service department.We specifically use this Toyota de More

by COMPMAN01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2023

Easy to schedule online. Went in at scheduled time. Celine made everything easy, and reassuring. More

by ncfm50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind words and for taking the time to share your experience! We are glad to hear that Celine made the experience easy and reassuring for you. We appreciate your feedback, and we value your business!

February 18, 2023

We have been lied to here more than I can recount, we will not be returning even though we live ores than a mile away. More

by rfigurasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
February 16, 2023

was very pleased with Celine very pleasant process was faster than i expected thank you More

by MELLIE11434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your review, MELLIE11434. We're glad to hear that you had a pleasant experience with Celine and that the process was faster than expected. We appreciate your feedback.

February 15, 2023

The process was faster and easier than expected. We were able to pick out a car, get our license plate, register the car, and sign up for insurance all in the same day. More

by eacamacho34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Rabie
Feb 17, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your review, eacamacho34! We're thrilled to hear that you were able to take care of your car needs in one day. We appreciate your feedback and are glad that you had a positive experience at Advantage Toyota.

February 15, 2023

i bought new car . just three days to put on road. car have very crancky grinder noise on right side. left car their for over 5 hours. nothing got fixced same things go More

by djrockras
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Cobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to review our business, djrockras. We apologize that the experience was not up to your expectations. We are always looking for ways to improve and would be happy to look into this further. Please don't hesitate to reach out to us with any further feedback or questions. Thank you for choosing Advantage Toyota.

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