Advantage Toyota Valley Stream - Service Center

Service was excellent and the advisor was courteous and followed through on my requests. I am pleased with the service followed through on my requests. I am pleased with the service More

I appreciate their good service . They take care their each customer. All over their service is excellent They take care their each customer. All over their service is excellent More

I have always been satisfied with the service at Toyota. Andy tells me what has been done and what needs to be done on the next visit. Andy tells me what has been done and what needs to be done on the next visit. More

It took approximately 5 hours to get 5 things done . That too long to wait That too long to wait More

Good service long wait time. Good customer service and friendly staff. Would recommend to family and friends. Good customer service and friendly staff. Would recommend to family and friends. More

My experience with Advantage Toyota has always been great with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appo with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appointments. Nothing later. The only other option is to possibly do a Saturday. With all the cars you sell, and all the people you have to service, wouldn't it be prudent to extend your hours rather than reduce them? You used to have full weekends! 2) You need to upgrade your IT software because you are currently not able to reconcile your databases. I am contacted by e-mail, text, and phone, and although I respond to one, I am still contacted by the other two with the same question. I respond to the 2nd, and still contacted with the 3rd. This is annoying! on my history, it shows the autos I have had through Advantage Toyota, but it should also show when I returned the lease, so when I make the appointment, I am not asked about my 2016 Toyota, which was returned 2 Toyotas ago! I speak with the representative on the phone asking me to set up an appointment, but I had already done so online, then confirmed by text and e-mail, and still received a call about it. This is crazy. You need to be able to reconcile the information so it is updated in real time. Otherwise, Andy and Celine are the tops! More

Dealership staff was great, professional and listened to all complaints and addressed them to my satisfaction. I would recommend this dealership to any one who wants to purchase Toyota vehicle. all complaints and addressed them to my satisfaction. I would recommend this dealership to any one who wants to purchase Toyota vehicle. More

The service was great, the service personnel was good and was very helpful.thank you was very helpful.thank you More