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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,033 Reviews
Call Service Center (516) 887-8600

3,033 Reviews of Advantage Toyota Valley Stream - Service Center

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September 30, 2022

An issue I have been having with my remote start since I leased my card was not resolved at all. Extremely disappointing and unacceptable Custer service. More

by PATTYB17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2022 -

Advantage Toyota Valley Stream responded

Patty, we appreciate your honest feedback. We are sorry to hear of your disappointment with your visit. We stand by our genuine parts and certified technicians. We strive to provide the best service and deal possible for our clients. If you would like to discuss anything further, please reach out to us.

September 28, 2022

Service was done on time. It wasn’t too crowded. Best thing is dealer has coffee available for customers. More

by SHOWRANCHY05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2022 -

Advantage Toyota Valley Stream responded

Thank you for this awesome 5-star review, we're pleased to hear we could provide great service. We look forward to welcoming you again soon.

September 25, 2022

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by ipees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2022 -

Advantage Toyota Valley Stream responded

Thank you for the 5-star review.

September 25, 2022

Quick and excellent service Celine H was wonderful to deal with What else can you ask for? More

by tomk1029@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us such a positive review!

Sep 26, 2022 -

tomk1029@aol.com responded

Thank you

September 25, 2022

If your new car/ truck is under the 2 year free service or a recall issue, the service center is OK. I truly believe that after that, you will spend less time & save money having service by a good local r More

by DOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2022 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a review. We appreciate your feedback. Please feel free to give us a call to discuss this further.

September 22, 2022

Dropped off car for first service maintenance and experience was easy, and quick, highly recommended. More

by NOELVGTP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your kind review and recommendation! We are committed to providing professional and timely service and are very appreciative of feedback. We're always here should you ever need anything.

September 21, 2022

Messed up my iPhone lost all my contacts Very unhappy I’m afraid to have your dealership touch my iPhone again More

by stus1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Celine Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2022 -

Advantage Toyota Valley Stream responded

We are saddened to receive your review. This does not properly reflect the quality of service that we provide here at Advantage Toyota. We'd like to learn more details about your experience. Please reach out to us at wecare@aagny.net to discuss this directly.

September 19, 2022

The service was excellent. Everyone was professional, kind, courteous, and friendly. The facility was clean. Excellent!!!! More

by STFIGS74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Advantage Toyota Valley Stream responded

Thank you for this outstanding 5-star review, we're pleased to hear that our service exceeded your expectations! We look forward to your next visit.

September 18, 2022

Need more interaction with customers and make them feel assured that good service will be given. More

by MARVINCRUZ182011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your honest feedback. We appreciate insight, as it helps us better the experience for future customers.

September 17, 2022

I took a week to get my car back and no loaners car was available! More

by RIVERABLAS0214
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2022 -

Advantage Toyota Valley Stream responded

We always appreciate feedback as it helps us to improve for future customers. If there's anything we can discuss, please don't hesitate to reach out to us at wecare@aagny.net. We appreciate your 5-star rating and hope for the opportunity to work with you again in the future.

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