Advantage Toyota Valley Stream - Service Center

Excellent service The team at Advantage Toyota are nothing short of amazing and always get the job done with a smile on their face. I always have my car serviced here The team at Advantage Toyota are nothing short of amazing and always get the job done with a smile on their face. I always have my car serviced here and am always completely satisfied with the work. Andy and Lenin are the best! More

Service Dept Receptionist is Very Rude & Unprofessional i was trying to reschedule our appointment and as a courtesy i asked her name. But the receptionist instead hung-up the phone on me and when i tried i was trying to reschedule our appointment and as a courtesy i asked her name. But the receptionist instead hung-up the phone on me and when i tried to call back. Nobody picked-up the phone. I suppose the person at the reception does not understand or does not care about customer service! I am not sure if i want to take my car for service at this dealership! More

Holding My Car Hostage As far as I know, the 2 recall-urgent issues were fixed. But here's the ONLY thing I'd like to know: Why did you have to keep my car 10-1/2 HOURS??? As far as I know, the 2 recall-urgent issues were fixed. But here's the ONLY thing I'd like to know: Why did you have to keep my car 10-1/2 HOURS??? More

Poor Service I have been a steady customer for the last four years. I bought my highlander in 2015 new. I have serviced my car there for the last four years, and h I have been a steady customer for the last four years. I bought my highlander in 2015 new. I have serviced my car there for the last four years, and have noticed the quality is going down hill. Every time I bring the car in for service there is always a tire cap missing. I just bought four new tires and had a wheel alignment for a cost of 1132.00. I had to look at the tires twice to make sure they were new. the tires were filthy. I had no floor mat covering in car. I was going to get a NY state inspection but was told after the machine is down. Come back tomorrow, like I have nothing else to do. Had to take it to the local station, was out in ten minutes. Besides when handed the bill , it was so filthy the girl at the window couldn't believe it, and didn't want to touch it. What can I say You have a great place, but some reprimanding needs to be done......Sincerly..................................MP More

Fantastic! My service advisor was knowledgeable and friendly. In and out in under an hour! I would go back to service my car here in a heartbeat! My service advisor was knowledgeable and friendly. In and out in under an hour! I would go back to service my car here in a heartbeat! More

Rating my visits I’m always treated kindly at this dealership, well it’s the only dealer I know. Thanks to Frank Hussain I’m driving my Highlander that I love very muc I’m always treated kindly at this dealership, well it’s the only dealer I know. Thanks to Frank Hussain I’m driving my Highlander that I love very much. More

I was accommodated when I needed to change my service appointment. Upon my arrival I was greeted with a friendly smile and my wait time for service was under 45 minutes. appointment. Upon my arrival I was greeted with a friendly smile and my wait time for service was under 45 minutes. More

Excellent service as always. The staff is always helpful, professional and kind. This is the second car I bought from Advantage Toyota Valley Stream and I’m sure it won’t be the last. professional and kind. This is the second car I bought from Advantage Toyota Valley Stream and I’m sure it won’t be the last. More

Excellent Everything went exceptionally well. My Camry felt like a brand new car after the service. Couldnt ask for a better experience. Thank you to the team Everything went exceptionally well. My Camry felt like a brand new car after the service. Couldnt ask for a better experience. Thank you to the team for your service! More

Margie Bonel went far and beyond for me during my worse moments with my vehicle ( purchased only within 3 weeks from this same dealership) she made sure I was fully taking care of, she told me I was 100% c moments with my vehicle ( purchased only within 3 weeks from this same dealership) she made sure I was fully taking care of, she told me I was 100% covered under the warranty still.I honestly don't know how to thank Margie and the tech who worked on my car for over 2 weeks, thank you once again Margie you and the tech are my life savers honestly!!! You both deserves big raises!!!!!! Gracias Jessica Hernandez More