Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,013 Reviews of Advantage Toyota Valley Stream - Service Center
I would give zero stars if available This dealership is nothing but a scam. They have you come in for factory service and then go on to charge you for diagnostics. They continue to misrep This dealership is nothing but a scam. They have you come in for factory service and then go on to charge you for diagnostics. They continue to misrepresent the issues and the only way to get them to do the right thing is to report them to Toyota Corporate. Sad as I’ve been a Toyota owner for over 20 years. I guess it’s better to travel then get scammed by these dishonest people. Always document everything with them and refuse to sign their paperwork. More
Great service, knowledgeable staff and very expediting. I truly looking forward toward my next service. Many thanks to Wendy. She was very helpful and it was pleasure to work with. I truly looking forward toward my next service. Many thanks to Wendy. She was very helpful and it was pleasure to work with. More
True to your word Angel Fernandez did an excellent job checking me in and finding out what my needs were. I had requested him because I had a good experience with him Angel Fernandez did an excellent job checking me in and finding out what my needs were. I had requested him because I had a good experience with him when I brought my Prius in for servicing last November. He is true to his word. He explained everything to me and everything was done as he said it would be done. I spent my time in the Waiting Area. I had nver done that before. Steven Kirtman came in and did a stand up comedy routine. He actually got us to chuckle. Then I saw him do what he said he would do during his routine. He helped people who had particular requests. I was impressed. More
Never a problem I have never had a problem with customer service at this dealership. Andrew is always extremely helpful. Sometimes it helps to be a good customer to g I have never had a problem with customer service at this dealership. Andrew is always extremely helpful. Sometimes it helps to be a good customer to get good customer service. More
Toyota Care Plus I purchased the Toyota Care Plus package last December. Yesterday I went to the dealer for my 30,000 miles maintenance. All I had to do was to mention I purchased the Toyota Care Plus package last December. Yesterday I went to the dealer for my 30,000 miles maintenance. All I had to do was to mention that I had Toyota Care Plus, they verified it, I had my maintenance and I didn’t have to pay anything. It’s a great deal. More
Tire Replacement Service Jeff was extremely helpful and quick. My car was ready sooner than expected. I would definitely recommend Jeff to any of my friends who service Jeff was extremely helpful and quick. My car was ready sooner than expected. I would definitely recommend Jeff to any of my friends who service More
Very efficient service The service was quick and efficient. I got in at 8 a.m. and was out at 10 a.m. even though I had to replace the keys and they had to program a new set The service was quick and efficient. I got in at 8 a.m. and was out at 10 a.m. even though I had to replace the keys and they had to program a new set of keys. More
Maintenance Service was done timely that’s was no delays,agent informed me what necessary things to be done , everything was done efficiently Rates was reasonabl Service was done timely that’s was no delays,agent informed me what necessary things to be done , everything was done efficiently Rates was reasonable, Wendy was pleasant More
Great My first time bring my car in. The staff from beginning to end was great. Explain thing to me . Have no complaints . Even set up my next appointment My first time bring my car in. The staff from beginning to end was great. Explain thing to me . Have no complaints . Even set up my next appointment More
A Wonderful Experience I went go get my yearly inspection, and I was helped by a really nice guy, Mike Taichong. He really listened to me and advised me in the best possibl I went go get my yearly inspection, and I was helped by a really nice guy, Mike Taichong. He really listened to me and advised me in the best possible way...all while fielding my barrage of questions as well. While I was waiting, I had a meeting with Marty Goldberg, which went very well. I would definitely recommend this place to all of my friends, as well as other people (and I did actually last night when I took a Juno ride somewhere. He told me about his horror story at another Dealership in Brooklyn, and I told him of mine at that same place..which is what brought me to Advantage in the first place). Anyways, that's it! More