Adventure Subaru

NEW PURCHASE Fantastic Place Customer service was excellent and no pressure what so ever. Marley is excellent sales person and i would recommend her to my friends. Fantastic Place Customer service was excellent and no pressure what so ever. Marley is excellent sales person and i would recommend her to my friends. More

easy to work with Visited several times while we were deciding on our new car. everyone was very helpful and informative. we learned a lot and felt very comfortable wit Visited several times while we were deciding on our new car. everyone was very helpful and informative. we learned a lot and felt very comfortable with the purchase. More

Service Department, Subaru Of America, OUTSTANDING! Mechanical problems with a 2011 Subaru Legacy Limited, out of factory warranty, Shifting transmission shutter problem. Had extended warranty from anot Mechanical problems with a 2011 Subaru Legacy Limited, out of factory warranty, Shifting transmission shutter problem. Had extended warranty from another dealership. did not resolve issue. During trip to Painesville area, started getting much worse then before. Took car to where I serviced my previous Subaru outback. Diagnosis, torque converter replaced with extended warranty. Still problem. Check National Tech line, suggested new transmission. I contacted SOA, they agreed to replace it for me. Replaced, still problem. Next tried ECM Module. None in US, had to ship from Japan. Kept me informed of progress whole time, had new 2017 loaners whole time too! New module would not communicate with transmission. New revised transmission coming, would expedite it. Installed transmission, communicated fine. They tested few days. I dove car few weeks, completed 1500 mile trip to Maine and back without a problem. Company and dealership went over and way beyond normal! My thanks to both! More

Had Fun Excellent from start to finish. Took care of everything & then some. Helped get the best price. Got quotes from other dealers & bet there prices. Got Excellent from start to finish. Took care of everything & then some. Helped get the best price. Got quotes from other dealers & bet there prices. Got me the car I wanted with the accessories & package I was looking for. More

Excellent Car Buying Experience! Outstanding service from Marley Guzman. We got a very fair deal on a brand new Forester! Marley worked hard to get us the best deal possible and had t Outstanding service from Marley Guzman. We got a very fair deal on a brand new Forester! Marley worked hard to get us the best deal possible and had the patience to sit down and go over all of the features of the car with us. I highly recommend Adventure Subaru! More

Excellent Dealership Had the most pleasant experience of any dealership that we have ever dealt with. Staff was friendly, knowledgable, and charming. If they didn't know a Had the most pleasant experience of any dealership that we have ever dealt with. Staff was friendly, knowledgable, and charming. If they didn't know an answer they always turned to their co-workers to find the answer for us. More

One of our best car buying experiences We love our Outback and we have Dan to thank for that! Dan erased the negatives associated with sales in the car business. Thanks! John & Rosie Beri We love our Outback and we have Dan to thank for that! Dan erased the negatives associated with sales in the car business. Thanks! John & Rosie Berila More

Very positive buying experience on Subaru 2011 Forester I was searching for an older Subaru for my daughter. I was a assisted by Marley Guzman. We tested three cars in the 2007-2008 range - none proved to I was searching for an older Subaru for my daughter. I was a assisted by Marley Guzman. We tested three cars in the 2007-2008 range - none proved to be entirely satisfactory. During this process, I was impressed by Ms. Guzman's product knowledge, courtesy and honesty. She worked hard at finding me a satisfactory car and was very patient. I eventually found a 2011 car that turned out to be an excellent choice. Marley negotiated a fair deal for me and encouraged me to consider dealership financing instead of using my personal bank. Going that route esulted in a quick approval at a low interest rate, which enabled me to afford the better car. Everybody in this dealership was very friendly and inviting - I highly recommend this dealership and will certainly go there for any future needs. More