Adventure Subaru

Easy and Fun car buying experience After deciding on the Impreza to replace my current vehicle, I searched Adventure's inventory online and requested more information. I was contacted w After deciding on the Impreza to replace my current vehicle, I searched Adventure's inventory online and requested more information. I was contacted within 10 minutes and scheduled a test drive when my work schedule allowed. The salesman, Paul Crosby, was accommodating, courteous, and asked me a few more questions about why I was interested in the Impreza and what I needed in a vehicle. Upon arriving at the dealership, I met Paul and could tell he was genuinely excited and passionate about Subaru. Paul walked me through the different trim levels and features and then we drove the car. The negotiation on the car was easy, straightforward, and Paul explained all the costs, financing options, and special offers. Honestly this was one of the easiest car buying experiences I've ever had. The dealership is smaller and has a family feel to it, which I liked. Paperwork with Vicky Musa was a breeze and After being introduced to the Service and Parts Department staff I was driving away in my first Subaru! More

Excellent Marley Guzman is excellent at her job. The care that she devotes is second to none and you can clearly tell that she puts the customer first. I would Marley Guzman is excellent at her job. The care that she devotes is second to none and you can clearly tell that she puts the customer first. I would definitely recommend her and Adventure Subaru to anyone in the Painsville/Cleveland area. More

The experience was so delightful, I forgot I was buying a ca Paul was a phenomenal help in purchasing my car. I don't have a lot of experience buying cars and was. It really sure that I could trust the dealershi Paul was a phenomenal help in purchasing my car. I don't have a lot of experience buying cars and was. It really sure that I could trust the dealership but Paul was up for the challenge He was upfront, patient and enjoyable all while listening and educating me on Subaru and the car industry. He definitely seemed to have the most fun working and helping me and made every request seem like a new adventure. Glad we made the trip out to see him and can't wait to be back for car washes More

Honest witness to hard work I was not there to be buying a car that day, but during my visit I watched Marley spend time helping a couple get into a new car. She was very polite I was not there to be buying a car that day, but during my visit I watched Marley spend time helping a couple get into a new car. She was very polite and did all she could to make sure they could get into the car they had wanted that day. The new owners seemed very happy when they had left in the car. I was very impressed with the customer service and communication skills and hard work ethic she had demonstrated throughout the whole duration of the selling process for that lucky couple. Another employee Rachel was also very kind and social to me during my wait as well. Overall I was quite impressed with my entire visit. More

Marley is awesome Marley is professional and very knowledgeable of the industry and can answer any questions or concerns that you may have. The thing I like most about Marley is professional and very knowledgeable of the industry and can answer any questions or concerns that you may have. The thing I like most about her is her customer service and willingness to go above and beyond for her clients. If you need a car or are searching for the perfect car she will find what your looking for More

Great experience Marley is a great salesperson. She really takes pride in her work. I would recommend her if you are looking to buy a car. I would go back to her again Marley is a great salesperson. She really takes pride in her work. I would recommend her if you are looking to buy a car. I would go back to her again. More

Professional service!!!!! He was very courteous and professional. As a woman, I wasn't talked down to or taken advantage of. I will recommend this dealership to others! Very ha He was very courteous and professional. As a woman, I wasn't talked down to or taken advantage of. I will recommend this dealership to others! Very happy about my experience there!!! More

Excellent service! Sales team was extremely friendly and helpful. Would definitely buy from this dealership again. Thoughtful when it came to my budget and did everythin Sales team was extremely friendly and helpful. Would definitely buy from this dealership again. Thoughtful when it came to my budget and did everything they could to work with me to keep it within my budget. It is nice to work with sales people that aren't pushy like this team! More

Great dealership, always helpful I have purchase/leased 8 Subaru's from this dealership, they must be doing something right. Recently, they assisted me is getting a rebate on my newly I have purchase/leased 8 Subaru's from this dealership, they must be doing something right. Recently, they assisted me is getting a rebate on my newly purchased 2017 Impreza, Bought the car and due to a timing issue missed the $300.00 incentive. Talking with them and Subaru customer satisfaction, I was not only sent the $300 dollars but due to my loyalty an additional $200 more - a total of $500.00! Sent in a thank you for their assistance and they sent me a cordless Dyson vacuum cleaner. A true group that knows how to take care of the customer! More

helpful, responsive ok---process of buying and locating vehicle was pretty painless and they did everything that I asked them to do. The education n how to use the electr ok---process of buying and locating vehicle was pretty painless and they did everything that I asked them to do. The education n how to use the electronics was helpful as well. More