Mechanical problems with a 2011 Subaru Legacy Limited, out of factory warranty, Shifting transmission shutter problem. Had extended warranty from another dealership. did not resolve issue. During trip to Painesville area, started getting much worse then before. Took car to where I serviced my previous Subaru outback. Diagnosis, torque converter replaced with extended warranty. Still problem. Check National Tech line, suggested new transmission. I contacted SOA, they agreed to replace it for me. Replaced, still problem. Next tried ECM Module. None in US, had to ship from Japan. Kept me informed of progress whole time, had new 2017 loaners whole time too! New module would not communicate with transmission. New revised transmission coming, would expedite it. Installed transmission, communicated fine. They tested few days. I dove car few weeks, completed 1500 mile trip to Maine and back without a problem. Company and dealership went over and way beyond normal! My thanks to both!