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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
595 Reviews

595 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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August 17, 2025

Service was very bad and expensive the wanted me to pay 27000 dollars for repairs, I took it it to aithe dealer ansonly pis 2500 dollars More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hrabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Timely and professional installation of the tonneau cover and spray coating on our new Ram. More

by KEITH76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Had unfortunate experience with service agent John Otero. He was unpleasant from the start. Out of nowhere he accused me of being rude yet I cannot fathom his unprofessional conduct and/or his accusation. I More

by nhurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Otero
August 15, 2025

Kimberly in service is Wonderful. She is so pleasant, knowledgeable, and accommodating. Shes really great to work with. She’s always so helpful and a really great communicator More

by rebeccajoyhiniker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Anderson
August 14, 2025

Kyle hackethorn is an awesome service manager. It takes very good care of us every time we come in for service or repair. The technicians did a very good job as well repairing the Durango. More

by Skylarkremodeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle hackathorn
August 14, 2025

Kyle hackathon is an awesome service manager. He takes very good care of us every time we come in there and the technicians did an excellent job repairing the vehicle. More

by Skylarkremodeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle hackathorn
August 10, 2025

Open early. People available to speak with quickly. Polite and responsive. Helpful and competent. Thank you. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We are absolutely thrilled to hear about your positive experience with our team at Airpark Dodge Chrysler Jeep. Your feedback about our early hours and quick availability means so much to us. We work hard to ensure our customers can connect with knowledgeable staff members when it's convenient for them. It's wonderful to know that you found our team to be courteous, responsive, and capable of helping you effectively.

August 07, 2025

Jeep Rubicon Tailgate Saga: A Warped Tale with a Happy Ending Picture this: I’m cruising in my shiny, brand-new Jeep Rubicon Wrangler, feeling like I could conquer mountains, ford rivers, and probably More

by RubiconRascal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm
Aug 11, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We genuinely admire your detailed account of your Rubicon experience and how our team turned a challenging situation into a positive one. Your description of the warped tailgate and window seals being resolved shows exactly what we strive for when our customers face unexpected issues. It's wonderful to hear that our service advisor made such a positive impression with his enthusiastic approach and clear communication throughout the warranty process. We're proud that our technicians were able to quickly replace those problematic seals and get your Jeep back to its reliable, weather-tight condition. Your feedback about the regular updates and upbeat communication style reinforces our commitment to keeping customers informed every step of the way. We're thrilled that your Rubicon is now properly sealed and ready for all your adventures ahead. Thank you for sharing this experience and for recognizing the dedication our service team brings to every repair.

August 07, 2025

I have purchased 2 new vehicles and i have my vehicles serviced with Airpark. I realize that this dealership is landlocked and cannot expand, thus making the parking lot overloaded and full. No place to p More

by Bschue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Your feedback is incredibly valuable to us. We truly appreciate your loyalty as a long-time customer who has purchased two vehicles and continues to trust us with your service needs. We understand your concerns about the parking situation due to our space limitations, and we recognize how this can create challenges for our customers. We hear your feedback regarding the credit card processing fee and the amenities in our customer area. Your input helps us identify areas where we can enhance the customer experience, and we take these observations seriously as we work to serve you better. We are thrilled that you noticed our support of Horizon High School Baseball and that it means so much to you as a parent. Supporting our local community, especially youth sports programs like your son's baseball team, is something we take great pride in. It means the world to us when our community involvement makes a positive difference for families like yours. Thank you for being such a dedicated customer and for taking the time to share your honest feedback with us.

August 05, 2025

Service writer, Kyle, recommends services that we need. He returns all phone calls and takes care of us. The work on our cars is fine. More

by PAULSITE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 06, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

It's wonderful to know that Kyle provides helpful recommendations for the services you need and maintains excellent communication by returning your calls promptly. We're pleased that you feel well taken care of and that the work performed on your vehicles meets your expectations.

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