Bryan Hrabe

I bought a 2026 Jeep Grand Cherokee Laredo Altitude from Airpark Chrysler Jeep Dodge. The 2.0L Hurricane engine blew up at just 200 miles, throwing codes P2172-00, P032F-00, and C121C-00. So I had it towed Airpark Chrysler Jeep Dodge. The 2.0L Hurricane engine blew up at just 200 miles, throwing codes P2172-00, P032F-00, and C121C-00. So I had it towed straight back to their service lot. But their own internal service documents tell the real story. I pulled the VIP Summary Report and found they already replaced the spark plugs under warranty at exactly 11 miles on August 14. And they kept the car sitting in service for 24 days before I bought it. They knew this engine had the factory defect. They attempted a fix before the sale and didn't disclose a word of it to me. Now the Jeep sits parked waiting for a heavily backordered engine block. Like anyone buying a new car, I expected it to actually work. You should demand the VIP Summary Report for any vehicle on their lot before signing a contract. I am pursuing a state Lemon Law buyback. More

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Kyle was great, been using him for Year and he services all of my vehicles all of my vehicles More

by Bryanb Verified Customer Verified Customer

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The sales, finance and service departments all did an excellent job on the purchase of my beautiful new Ram! I appreciate it very much! Thank you. excellent job on the purchase of my beautiful new Ram! I appreciate it very much! Thank you. More

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I was very pleased with the service. The service rep took great care of me. The service rep took great care of me. More

by hoytrobinson Verified Customer Verified Customer

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Had my car for a coolant leak. Fixed that. Then electrical lights went off. Updated software but the lights never went off. Extremely frustrating. Will never buy a Dodge again. Fixed that. Then electrical lights went off. Updated software but the lights never went off. Extremely frustrating. Will never buy a Dodge again. More

by jlvgb Verified Customer Verified Customer

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They were service center in Scottsdale. Men back multiple times for the same reason a month for a fuel pump. First time did it in a week second time 3 weeks, Men back multiple times for the same reason a month for a fuel pump. First time did it in a week second time 3 weeks, More

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I truly could not believe how bad of an experience I had at this dealership. It took calling. For one, you can't even get connected to the service department. The salesmen, I had to have them bring the phon at this dealership. It took calling. For one, you can't even get connected to the service department. The salesmen, I had to have them bring the phone back to anybody in service to be able to get connected to anyone. This was the worst dealership experience I have ever had. I have got promised five to ten different phone calls and never got a call back. I have worked with ten to twelve different car dealerships throughout my life, and truly, I have no words to describe how bad my experience was with nearly everybody in there. More

by KPlot Verified Customer Verified Customer

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Alex did a good job getting car in for service. Very disappointed with 2024 Grand Cherokee. This is second battery this year in the car. Appears it hi is a problem that never gets fixed. Very disappointed with 2024 Grand Cherokee. This is second battery this year in the car. Appears it hi is a problem that never gets fixed. More

by runner50us Verified Customer Verified Customer

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James was our Sale Agent. He was amazing and got us into a vehicle that fit our budget. Thx you AirPark and James for guiding us thru to getting us a loan. Appreciate it great He was amazing and got us into a vehicle that fit our budget. Thx you AirPark and James for guiding us thru to getting us a loan. Appreciate it greatly More

by Teller Luna Verified Customer Verified Customer

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Every thing went great from sales to finance and the delivery of vehicle was a good experience. delivery of vehicle was a good experience. More

by SHARPER0103 Verified Customer Verified Customer

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