Airpark Chrysler Jeep Dodge RAM - Service Center

Everything completed satisfactorily, excellent knowledge and support from the advisor, was kept informed of progress and billing to my extended warranty was hassle free. and support from the advisor, was kept informed of progress and billing to my extended warranty was hassle free. More

Kyle H in the service department is top notch. Extremely knowledgeable and well versed in explaining issues that your vehicle may have. I highly recommend him. My recent service was handled prof Extremely knowledgeable and well versed in explaining issues that your vehicle may have. I highly recommend him. My recent service was handled professionally and in an extremely reasonable time frame. I am however extremely disappointed that the loaner vehicle program (when your car is being serviced) may be fazed out. That puts individuals like myself in a very difficult situation. More

Great services as always! Anthony is the best service manager ever! Thank you very much For taking care of our car, it drives like new. Anthony is the best service manager ever! Thank you very much For taking care of our car, it drives like new. More

John Ottero was great to work with, I’ll be bringing my jeep back for next service appointment at Airpark. jeep back for next service appointment at Airpark. More

My jeep rubicon is still in the service department since late November i only had it for less than 3 weeks so far not good late November i only had it for less than 3 weeks so far not good More

Upset their charging customers 3% for using a visa charge card. They should eat the bank fees as before. Cheesy card. They should eat the bank fees as before. Cheesy More

Made an appointment for Monday. Vehicle didn’t even get LOOKED at till the following Monday. I had to pay for a rental while my car was sitting in a parking lot for no reason which Vehicle didn’t even get LOOKED at till the following Monday. I had to pay for a rental while my car was sitting in a parking lot for no reason which made me REALLY frustrated to put it mildly. The guy in charge of my service was nice enough and def handled me voicing my frustrations with a high degree of professionalism. According by to him, he didn’t have any control over anything. Not enough techs only one of which could work on my truck because of the air suspension. Apparently he’s the only one qualified. Truck was in the shop for two and a half weeks. I was frustrated for a good reason and they knew it. Got it back completely dirty(not washed). No one went over what they did to the truck with me. Just handed me the keys, took my money (charged me an additional 3% to use a credit card) which I thought was a bit odd. Overall I was not happy with how they handled the process….. the truck was parked in the parking lot for a WEEK before they even looked at. I found that to be completely unacceptable. Didn’t wash my car didn’t try to offer me anything to at least try to make up for it. I did spend roughly a $1k in rental car fees while waiting for my vehicle. To put that in perspective,…. I took my wife’s car for an oil change to a local mechanic shop. They washed her car after a $50 oil change. Even the tires were conditioned and shined. I know where I’ll be taking my truck when I don’t have to use the max care package I purchased with the truck. More

Was in a hurry… Malcolm did a very nice job of scheduling and keeping me up on it and keeping me up on it More

Quick to response! Always professional Very knowledgeable Great feedback Does a complete appraisal of all vehicle Always professional Very knowledgeable Great feedback Does a complete appraisal of all vehicle More