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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
532 Reviews

532 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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December 07, 2024

Kyle is a great and honest service advisor. Super helpful and extremely through with all aspects of the repair More

by bunsonwheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Dec 09, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We’re thrilled to hear that Kyle provided you with such great service. We strive for honesty and thoroughness, and it’s rewarding to know we hit the mark. Looking forward to assisting you again in the future!

December 06, 2024

I brought my car in for an oil change and was out earlier than expected. More

by john@rippinger.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, John! We're thrilled to hear that your oil change experience exceeded your expectations. Our team always aims to provide quick and efficient service. We appreciate your feedback and look forward to seeing you again soon!

December 05, 2024

Malcom was very processional, recommended what needed repairs to be done. I will definitely contact him again More

by SKASHIWADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom
Dec 06, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear that Malcom provided you with excellent service and guidance. We look forward to assisting you again in the future! Don't hesitate to reach out to him anytime you need assistance.

December 04, 2024

Kim and the technician solved my problem professionally and quickly. Always a pleasure to work with Kim More

by Jpollick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Dec 05, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We’re thrilled to hear that Kim and the technician provided you with quick and professional service. Your satisfaction is our top priority, and we appreciate your kind words! Looking forward to assisting you again in the future.

November 30, 2024

This place doesn't give a crap about you after your warranty expires. Asked them to perform warranty work while I was still in warranty but then of course, 3,000 miles after my warranty expired, they t More

by d_yakich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kimberly
Dec 03, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

We understand your frustration and appreciate you taking the time to share your concerns. It’s disheartening to hear about your experience with your Jeep and the challenges you’ve faced with the warranty process. Your feedback about being proactive with your concerns but not receiving timely resolutions is something we take seriously. We’d like to ensure that your experience is reviewed further. Please reach out to our General Manager, Bryan Hrabe, at bhrabe@vtaig.com so we can better understand the situation and work towards a resolution.

November 27, 2024

Anthony was extremely helpful with my warranty issue. He kept me updated during the entire process and I received my vehicle very timely. More

by pbaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 02, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We're thrilled to hear Anthony provided such great support with your warranty issue. Keeping you updated is our priority, and we're glad you received your vehicle promptly. Your feedback means a lot to us!

November 26, 2024

Kyle did a great job keeping me up to date and advising next steps, which is appreciated. More

by brett51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 27, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback, Brett! We're thrilled to hear Kyle's support made a difference for you. Keeping you informed is our priority, and we’re glad you felt well taken care of. Your satisfaction means a lot to us!

November 26, 2024

The work was done as quoted, however, it took several days to get it done. We were under the impression that it would be done the same day. More

by liesl143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kenney
Nov 27, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your feedback. We’re glad the work met your expectations, but we apologize for the delay in completion. We strive for timely service and appreciate your patience. Your input helps us improve, and we hope to serve you better next time!

November 25, 2024

Kimberly was very helpful and thorough, kept me posted on the status of my repair work and made sure it was ready when promised More

by Buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Nov 26, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear that Kimberly provided you with excellent service and kept you informed. Our team is dedicated to ensuring a smooth experience, and your kind words motivate us to keep it up!

November 23, 2024

My service advisor Kyle always provides an exceptional customer experience. He keeps me up-to-date on progress and communicates with me when the vehicle is ready. More

by cjphx86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 25, 2024 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear that Kyle is providing you with exceptional service and keeping you informed. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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