Airpark Chrysler Jeep Dodge RAM - Service Center

Terriber Service! Brought my car in for an oil change 3 months ago, and told them to look at my brakes their is a loud squeaking noise coming from the brakes. When i picked my car back up from the oil chan months ago, and told them to look at my brakes their is a loud squeaking noise coming from the brakes. When i picked my car back up from the oil changed, they told me my brakes where fine and its just the dust built-up and there is nothing to worry about. I brought in my car for an oil change last week, and they told me my front brakes are metal on metal. I spoke to the manager, and she told me she would investigate the manner and give me a call back. It took her 3 days to call back and i HAD TO CALL HER! She then told me the price on would be 199 for everything, which would be a $100 discount. And then told me to come in on saturday. I went in saturday at the time she told me, and i didn't have an appointment! She forget to write my appointment down on the books. It ended up taking 6 hours for a brake job that normally takes an hour and a half. Then when i checked out the price was 240. Because of shop parts, (well wasn't that supposed to be included in the 199 price, nobody would give me a proper explanation) Customer Service would not change at all on the price and management was no-where to be found. I will never take my car here ever again nor would i recommend it to anybody! Stay away! More

While waiting for service, I had a nice conversaation with Bob Strassman, who was my original salesman. I always enjoy my conversations with Bob and it makes my service visit pass quickly. This friendshi with Bob Strassman, who was my original salesman. I always enjoy my conversations with Bob and it makes my service visit pass quickly. This friendship will ensure my likelyhood of any future vehicle purchases or leases. More

It was the worst experience ever. I called in well ahead to reserve an appointment for the 100,000 mile service on my 2006 Jeep Liberty Diesel CRD - including new timing belt - clearly stated at the onset - to reserve an appointment for the 100,000 mile service on my 2006 Jeep Liberty Diesel CRD - including new timing belt - clearly stated at the onset - and when I arrived I was shuttled off quickly amongst a throng of people there at 8:00 in the am. The order ticket wasn't even written up right - it said "90k inspection" - not the 100k SERVICE AND TIMING BELT I REQUESTED - among other specifics I itemized and wanted done that day - the only day I had off that week! I tried to speak with a mechanic who will be working on my unique 2006 diesel jeep liberty CRD - but neither the service coordinator, nor his supervisor would let me. They gave me platitudes and rushed off to do something else. I was told I would be called shortly to go over the list of things to be done. I called 4 hours later as I found out from some calling around you DIDN'T EVEN HAVE THE TIMING BELT IN STOCK! This was too much. I called and was told, the mechanic would be "going over it" and tell me what I needed. I told them to forget it and come pick me up. When I got there the car hadn't even been looked at. I will never go to a jeep dealer again for service. Oh! and the recall item that was to be fixed that day as well - the window regulator - was not one either! I will be writing Corporate shortly. More

it seems to me wrong, when I report a noise on the front, one can tell me that it costs $ 115 to check, knowing that the magnum is a recognized vulnerability. I did change my battery, battery terminals have one can tell me that it costs $ 115 to check, knowing that the magnum is a recognized vulnerability. I did change my battery, battery terminals have not even been changed. In the revisions, the checkpoints are not made: lack of water in the radiator, pressure tires ect, ect ... More

I am always treated with respect & courteousness when I am at the dealership. I honestly have NEVER seen a friendlier dealership than ones run by Coye Pointer. I believe his employees really enjoy workin I am at the dealership. I honestly have NEVER seen a friendlier dealership than ones run by Coye Pointer. I believe his employees really enjoy working for him, and it shows in their attitude & work. What ever he is doing, it works! I am always referring people to Airpark. Keep up the good work! More

Everyone is fantastic at this dealer. Service follows up and keeps me informed and always takes care of what is needed. They do a great job. and keeps me informed and always takes care of what is needed. They do a great job. More

I have had all my service work done at Airpark, and have been very satisfied. I would purchase another vehicle from this dealership, because I have had a good experience here for the past 8 years. been very satisfied. I would purchase another vehicle from this dealership, because I have had a good experience here for the past 8 years. More

I purchased my Jeep at Airpark, and have always had it serviced there. I receive superior customer service from Michael Calu. Just as important is the stability of the staff. I do not like to see diffe serviced there. I receive superior customer service from Michael Calu. Just as important is the stability of the staff. I do not like to see different faces every time I visit a dealership. More

I was in the dealership for new brakes and an oil change. Aaron is my new service advisor and he did a great job of handling the repairs and explaining what was done. He is knowledgeable, pleasant and defini Aaron is my new service advisor and he did a great job of handling the repairs and explaining what was done. He is knowledgeable, pleasant and definitely an asset to Airpark ChryslerJeepDodge. Thank you for the excellent service. More

Everyone treated me with great respect and consideration. The service department took a much shorter period of time than I was led to expect and I appreciated this very much. Mary, who sold me an extended wa The service department took a much shorter period of time than I was led to expect and I appreciated this very much. Mary, who sold me an extended warranty went out of her way to get me very favorable terms. More