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Airpark Chrysler Jeep Dodge RAM - Service Center

Scottsdale, AZ

4.5
510 Reviews

510 Reviews of Airpark Chrysler Jeep Dodge RAM - Service Center

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March 02, 2025

Out standing service advisor! Gary- He is very professional and always keeps me updated! Thank you More

by GARYUFTRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for sharing your feedback! We're so glad to hear that Gary has provided you with outstanding service. We truly appreciate his professionalism and commitment to keeping you updated. Thank you for choosing us, and we look forward to serving you again!

March 02, 2025

The problem was not accurately/throughly diagnosised. and the total cost to repair greatly exceeded the initial estimate and reasonable expectations More

by palmer405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Small
Mar 04, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We appreciate your feedback regarding the diagnosis and repair costs. We strive to provide accurate estimates and thorough service. Please reach out to Jim Cole, Service Manager, at 480-607-8580 to discuss your concerns further.

March 01, 2025

Car recalled for dealer update. . so inconvenient but made much better by Richard who handled the whole recall with spotted and efficiency.. made the process less painful! All done!! More

by Claire Stivrins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICHARD (Small?)
Mar 03, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your feedback, Claire! We're glad to hear Richard made your recall experience smoother. We strive to improve our services and appreciate your understanding during the process. If you have any more thoughts, we’d love to hear them!

February 27, 2025

Kimberly is the best. Highly communicative and efficient. Took care of all the business and let me know in a friendly and timely manner what happened and what was needed. More

by Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Feb 28, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear that Kimberly provided such great service. Our team strives to keep communication clear and efficient, and it’s wonderful to know it made a positive impact. We appreciate your support!

February 26, 2025

Whatever the opposite of customer service fits here. Unbelievable hassle, runaround and “I can’t make that decision” I’ve ever seen - even for an old fashioned car dealership like Airpark. Could not be More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim, Bryan - either incompetent or could care less about customers
February 26, 2025

My oil change was fast compared to previous one’s. John was professional as always. More

by btaylor355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Otero
Feb 26, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the awesome feedback! We're thrilled to hear that your oil change experience was quick and that John provided his usual professionalism. We appreciate your support and look forward to seeing you again!

February 26, 2025

Anthony Gatta is exceptional. I like that he continually keeps me up-to-date on what is going on with myJeep. That is rare in today's world. He answers the phone every time I call More

by vettetex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gatta
Feb 26, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your fantastic review! We're thrilled to hear that Anthony has provided you with exceptional service and communication. Our team strives to keep our customers informed and supported, and it's great to know we hit the mark with you. We appreciate your kind words!

February 26, 2025

Richard was very professional and a pleasure to work with. Have 6 vehicles through Air Park and will continue. More

by stevestanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for your feedback, Steve! We're thrilled to hear you had a great experience with Richard. It's fantastic to have you as a loyal customer with six vehicles. We look forward to continuing to serve you!

February 26, 2025

Great experience with Richard Small. He went above and beyond and was a pleasure to work with. More

by REBSONGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Small
Feb 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the fantastic feedback! We're thrilled to hear about your great experience with Richard. Our team always aims to go above and beyond, and it’s wonderful to see that reflected in your review. We appreciate your support!

February 26, 2025

All issues addressed. Technician did not communicate with service advisor properly and as a result service was not completed on time. More

by matt417
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kenney
Feb 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for the great rating, Matt! We appreciate your feedback and are sorry to hear about the communication hiccup. We're continuously working to improve our processes to ensure timely service. Your experience helps us grow, and we hope to serve you even better next time!

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