Airport Chrysler Dodge Jeep RAM
Orlando, FL
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IF I could put -100 star review with this dealership, I would. This is the worst dealership experience we ever had. They will do everything to SCAM you by their lies and manipulations. Once they have you s would. This is the worst dealership experience we ever had. They will do everything to SCAM you by their lies and manipulations. Once they have you signed the documents that’s when they will screw you because they DO NOT have a RETURN policy. Once you drive the car out of their parking lot and if there’s something wrong or misunderstood with the deal, there’s nothing you can do about it. We saw their discount on their website, when we asked them about the discount, they said that we are not qualified because the discount is for Military and first responders only. And we are ok with that because we are not either of those two, but when our friend inquired for the discount, they told her that they will give it to her even though she is not a Military or First responders through text. In our dismay we called the manager’s asking why we did not get the discount basically asking them why you lied to us. The manager then told us that the two salespersons were new (ZEE and Reggie), and it was wrong information, and it was priced that way and they DO NOT have a RETURN policy and they will not give our car back. We told him that it was two salespeople who told our friend that she can have the discount even if she is not Military or first responder and why we cannot get the same discount. The manager doesn’t care what our concerns are and basically shut us down and the sad thing is that we cannot do anything about it even if they lied to us because there is no RETURN policy. Our BIGGEST MISTAKE is that we trust them that they will practice good faith in their business and care about their customers. PLEASE DO YOURSELF A FAVOR, DO NOT DEAL WITH THEM. Dealing with them is like dealing with the DEVILS. We will still file a complaint through the Office of the Attorney General that way we can relay our worst experience to the public and maybe it could help other people. In short, you will most likely NOT get the actual price they advertise. More
Second time in four years attempting to go there. First time was to buy a truck, the experience was so special, your salesman was an absolute arrogant human that was trying to multitask as I was tryi First time was to buy a truck, the experience was so special, your salesman was an absolute arrogant human that was trying to multitask as I was trying to buy a truck, I left abd drove to Ocala where Thomas sold me an amazing truck within a few hrs. Second time was just now. Listen not everyone works in a car dealership, and information is power. If I give you an answer that isn't satisfactory hiw about you try and explain for some of the rest that don't work everyday in a car dealership. And the lady behind the counter today you should be ashamed of yourself. More
My salesman Rob was very easy to work with and not pushy at all. While the vehicle I leased wasn't available at the time they were able to get me a similar vehicle to test drive. The trade process was easy at all. While the vehicle I leased wasn't available at the time they were able to get me a similar vehicle to test drive. The trade process was easy and painless. They were able to get me a loaner vehicle until my new vehicle was ready for pickup. The purchase process was fairly painless as well. Would recommend anyone stop by and see their lineup. More
Pretty awful experience with this dealership and would not recommend it to anyone. My salesman with his passive aggressive personality, to him going back and forth with the little man behind the desk just not recommend it to anyone. My salesman with his passive aggressive personality, to him going back and forth with the little man behind the desk just to come back to me with a number that was not going to work. The whole experience was not professional nor pleasing to say the least. I recommend to anyone to take their business elsewhere. More
I bought a car remotely from this place and the experience was fantastic. They responded quickly to all of our questions. They sent all paperwork overnight. They took care of shipping and we had th experience was fantastic. They responded quickly to all of our questions. They sent all paperwork overnight. They took care of shipping and we had the car in two days. Franccesco Rossi and his team were very knowledgeable and helpful. We are more than grateful for all the help and support we had from them. Great job! Bob Alemi More
AIRPORT Chrystler Dodge Jeep Ram charges 1135 for a reconditioning fee. They do NOT perform the services or recondition the vehicles, it is simply a way to make more money. When confronted due to a reconditioning fee. They do NOT perform the services or recondition the vehicles, it is simply a way to make more money. When confronted due to their negligence causing health issues, they offered a refund but only if I signed away complete legal rights to my truck. I did nothing wrong yet I have to sign something to get a refund. Will be contacting local news outlets and a lawyer. More
I recently had a disappointing experience with [Dealership Name]. In 2022, I purchased a Jeep Gladiator along with an extended warranty from them. A year later, I decided to sell the vehicle and w [Dealership Name]. In 2022, I purchased a Jeep Gladiator along with an extended warranty from them. A year later, I decided to sell the vehicle and went to the dealership to cancel the extended warranty. The finance manager assured me that I would receive a refund of $2,000.00. However, it's been three months since, and I haven't received any refund. Despite numerous attempts to contact them, my calls are either unanswered or not returned. Based on this experience, I would advise caution when considering purchasing a vehicle or warranty from this dealership." More
Joanis was great. Bought my new Jeep and the whole team at Airport treated me above and beyond. Will defined be coming back in the future!!!! Bought my new Jeep and the whole team at Airport treated me above and beyond. Will defined be coming back in the future!!!! More