Airport Chrysler Dodge Jeep RAM

I took my truck in 10AM 3/7/25 Friday it was making a strange noise turns out its needs a A/C compressor it was just replaced 6 months prior now it needs a tensioner and a surpentine belt I also found o strange noise turns out its needs a A/C compressor it was just replaced 6 months prior now it needs a tensioner and a surpentine belt I also found out the recall for ABS brakes was never preformed months ago I came in specifically for that recall only but I was told it was updated finally today Tuesday 3/11/25 I get my truck back at 4:30 at 9:30PM I thought I would take a look at the A/C Compressor and a bolt is hanging out of the new A/C compressor what a dangerous situation maybe the bolt was striped out on the previous A/C Compressor and that is why the tensioner and the surpentine belt was damaged and then they followed the same intentional neglect this explains why the tensioner and the belt was damaged just think what could happen if the compressor fell off the oil pump water pump and many other major components would be destroyed on the hwy at 70MPH I just cant believe they would leave a job like this HAD I NOT CHECKED MY FAMILY WOULD BE IN SERIOUS HARMS WAY MY WIFE DRIVES THIS WHAT IF SHE WERE BEHIND THE WHEEL DONT THEY CARE AT ALL AFTER THIS I WILL NEVER GO BACK AND THIS IS WARRANTY WORK I WILL LET THEM KNOW AS WELL. IF you have work done here double check to make sure it was done right have your work reinspected at the very least look at it yourself for lose bolts strange sounds smells it could save your life or a family members life this is serious folks. Now I have a clear picture of what happened he broke off the bolt into the block and instead of drilling and backing out the remainder of the broken bolt he just put some gray RTV silicone to make it look like it was bolted correctly and he would have gotten away with it had the RTV not come lose but it doesn't explain the failure of the tensioner and surpentine belt damage was this technician copying what the first technician did that would explain why the damage to the tensioner and the serpentine belt concluding the A/C compressor was never installed properly from 6 months ago and today. More

I’ve been a loyal customer at Airport Chrysler Dodge Jeep Ram for four years, purchasing three vehicles and trading in three others. Unfortunately, my recent experience has been frustrating and deceptive. Ram for four years, purchasing three vehicles and trading in three others. Unfortunately, my recent experience has been frustrating and deceptive. In 2021, I traded in my truck for a 2020 Ram 1500 due to an expensive repair. In 2023, my wife and I considered leasing a 2024 Ram 1500 and a 2023 Dodge Durango. We were hesitant about the high payments, but our salesperson, Pedro, assured us that if we weren’t happy after a year, we could return the vehicles with no penalty—“it would be a wash.” This promise was the only reason we agreed to the deal. A year later, when I tried to return the vehicles as discussed, Pedro completely denied ever making that agreement. Despite multiple attempts to work with him, he became unresponsive. Now, we’re stuck in leases we never would have agreed to without his false assurance. This dealership misled me into a bad financial decision, and their lack of accountability is disappointing. Beware of dishonest sales tactics and get everything in writing. I expected better from a dealership I’ve trusted for years. More

Jassely Is a very good helper, she guides you and make sure you understand everything. sure you understand everything. More

The transparency of Airport CDJR astounded me--they showed me everything I asked for, from buy rate to fee breakdown. Nick Bennet is a rockstar salesman, and Emmet Gaude in finance was incredible to wo showed me everything I asked for, from buy rate to fee breakdown. Nick Bennet is a rockstar salesman, and Emmet Gaude in finance was incredible to work with. I felt no pressure at any time, and they bent over backward to earn my business and accommodate me--I never set foot on their lot as they even delivered the truck to my home and allowed me to sign my documents at my kitchen table due to my disability. I can't recommend them highly enough. More

Everything went smoothly. I enjoyed working with these people they were not pushy it was a relax atmosphere I enjoyed working with these people they were not pushy it was a relax atmosphere More

AVOID TAKING YOUR VEHICLE TO THIS JEEP DEALERSHIP FOR SERVICE! MY EXPERIENCE HERE WAS WORSE THAN ANYTHING I’VE ENCOUNTERED, EVEN AT A POORLY-RATED NEIGHBORHOOD GARAGE! I had a very disappointing experien SERVICE! MY EXPERIENCE HERE WAS WORSE THAN ANYTHING I’VE ENCOUNTERED, EVEN AT A POORLY-RATED NEIGHBORHOOD GARAGE! I had a very disappointing experience with the service department recently. My 2015 Grand Cherokee began acting strangely after I dropped off some family at the airport, so I decided to take it to the nearest Jeep dealership for inspection. I left my car with them for two days, but unfortunately, they were unable to pinpoint the issue. After paying $700 for diagnostics, I picked up my car, only to discover later that it hadn’t been properly reassembled. Since it was dark when I retrieved the vehicle, I didn’t immediately notice how it had been left. As I started driving the car, I had to stop at another car shop to check my car. The shop confirmed that areas near the wheel and transmission system had been left open. Additionally, I discovered that a part from the glove box compartment was missing. This experience has left me incredibly disappointed and frustrated. More

Thanks everyone in the dealership for your help and excellent customer service and buying experience excellent customer service and buying experience More

I purchased my 2024 Gladiator in October. I absolutely love it and the whole experience at Airport CDJ. Ask for Miguel to assist you. He was not a typical dealership salesman. He let me do my I absolutely love it and the whole experience at Airport CDJ. Ask for Miguel to assist you. He was not a typical dealership salesman. He let me do my thing and find my Jeep, and it was flawless.thank you, we will be back to look at SUVs for mom. More

Although it took I bit of time, it was worth the wait. I traded in my vehicle and walked out with one I love. Jassely greeted me so kindly and got me started with my purchase. She was so sweet. Miguel too I traded in my vehicle and walked out with one I love. Jassely greeted me so kindly and got me started with my purchase. She was so sweet. Miguel took over and sat with my brother and I. for hours making sure we got what we came for. He was amazing! He also called me to return what I had left in my trade in. He definitely went the extra mile. I finished off with Emmet in finance who finally wrapped it up. He was very thorough and helpful as well. Overall, even with the wait I would highly recommend this dealership I’ll be back for my next car. I got a great deal. Thanks guys! More