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Airport Honda

Alcoa, TN

4.9
3,582 Reviews

2844 Alcoa Hwy

Alcoa, TN

37701

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3,582 Reviews of Airport Honda

September 03, 2020

Rick Ratliff was awesome he was very professional and very sincere and helpful please ask for Rick for your next automobile purchase! Thanks Airport Honda . More

by lawnsetc22
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Casteel, John Pastirko, Rick Ratliff
Sep 03, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Rick Ratliff. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

September 02, 2020

I was nervous going to a dealership that I would be hassled and pressured. This was not the case here! My experience felt personal and friendly and Joey DeCarlo was wonderful! He did everything in his More

by scarlettfox1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morgan, Joey DeCarlo
Sep 03, 2020 -

Airport Honda responded

We couldn’t be happier that Joey DeCarlo provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Airport Honda team. We hope you are enjoying your new vehicle, please come back to visit anytime!

September 01, 2020

Dirk our sales person did a 5 star job for us. We were amazed they were able to get us into the vehicle we wanted at the payment we needed. Everyone on was very friendly. We look forward to doing business More

by Mark from Maryville
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaMarcus Thompson, Dirk Lipert
Sep 01, 2020 -

Airport Honda responded

Thank you for a great review. Glad that Dirk was able to get you into a vehicle that you wanted.

August 30, 2020

We were blessed to be able to be helped by Dirk today. He was super nice and helped me get into a new car. Thanks! More

by kendallee1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Lipert
Aug 31, 2020 -

Airport Honda responded

On behalf of the Airport Honda team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others and we look forward to servicing your new vehicle in the future.

August 26, 2020

I purchased a 2020 CR-V from Kevin Coffman. I have purchased several vehicles from Airport Honda. They have a great service department with extensive hours. Kevin Coffman exceeded my expectations. He More

by floyd.glennjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Aug 27, 2020 -

Airport Honda responded

Thank you Floyd for your review.

August 26, 2020

we have bought several Honda's from Kevin Coffman. We have always been treated like royalty when we are at airport honda. Even when we have service done on the cars they treat us so well. And the car More

by dorothy.lankford58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman
Aug 27, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Kevin Coffman. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

August 25, 2020

Airport Honda in Alcoa, Tennessee is the best Honda dealership ever!! I have dealt with Kevin Coffman on several occasions in either purchasing or leasing a new vehicle for many years. Just a few day More

by rosiethankful1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Coffman, LaMarcus Thompson, Bill Burns
Aug 27, 2020 -

Airport Honda responded

Thank you for taking the time to share your comments and feelings about Kevin Coffman. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

August 21, 2020

Honestly I probably won't buy another car from another dealership ever. Honda worked hard to build the trust I needed. Being skeptical, especially since this was my very first new car purchase. I was pret More

by jconley646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trustin Hampton, Jay Haynes, LaMarcus Thompson, Brett Marriott
Aug 24, 2020 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jay Haynes. We will be sharing your feedback amongst our team. Enjoy your new (vehicle and please come visit us again soon!

August 19, 2020

Kibee McCoy simply provided the most pleasurable auto buying experience. Kibee is genuine, knowledgeable and forthcoming. You have already chose to purchase Honda, so do yourself a greater favor and ask More

by clevous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jemley, LaMarcus Thompson, Kibbee McCoy
Aug 20, 2020 -

Airport Honda responded

On behalf us all of us at Airport Honda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Kibbee. We will be sharing your feedback amongst our team. Enjoy your new Honda and please come visit us again soon!

August 19, 2020

Kirk was more than helpful as I dealt with closing on my lease. I knew I wanted to keep my Accord Coupe and I decided to buy. Now I am paying for MY Certified Used Honda! I was nervous, as this was my firs More

by meaganscott829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Lipert
Aug 20, 2020 -

Airport Honda responded

Thank you so much for sharing your experience with Airport Honda and Dirk. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

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