Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Airport Honda
Alcoa, TN
2,712 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,712 Reviews of Airport Honda
February 03, 2011
We were looking to purchase a late model used Honda Odyssey. Greg McGuire spent over an hour showing us the cars on his lot and taking a couple of test drives. We found him to be both friendly and a Odyssey. Greg McGuire spent over an hour showing us the cars on his lot and taking a couple of test drives. We found him to be both friendly and a wealth of knowledge. We did not initially purchase the van but later called and committed to buy it. Unfortunately, I had to work 12 hours each of the next two days but Greg helped my wife to complete the paperwork and gave her a thorough 40 minute training on the use and features of the vehicle. As further token of goodwill, he gave us a cargo liner and a new set of car mats. With such goodwill, we are certainly likely to be repeat customers and to highly recommend him to our friends and family. Sincere thanks for excellent service. More
by rathjenmdr
Employees Worked With
Greg McGuire, Greg McGuire
Helpful February 02, 2011
Gary was very friendly and knew all about the car we Gary was very friendly and knew all about the car we bought. The dealership was very nice and Gary showed us all the different areas. Their was no hi Gary was very friendly and knew all about the car we bought. The dealership was very nice and Gary showed us all the different areas. Their was no high preasure sales and he made us feel very comfortable. I would recommend this dealership to my family and friends. John Prianti More
by prianti123
Employees Worked With
Gary Silvey
January 31, 2011
This is the fourth car we have bought from Airport Honda and the third from Kevin Coffman; He goes up and beyond the call of duty to help his customers. If you want to have a good sales experience, then I s and the third from Kevin Coffman; He goes up and beyond the call of duty to help his customers. If you want to have a good sales experience, then I strongly recommend seeing Kevin. He works extremely hard for his customers. Sonny More
by Grandmother1
Employees Worked With
Kevin Coffman, Kevin Coffman
January 24, 2011
I was very lucky to find just the truck I was looking for and very fortunate that it was at Airport Honda. Bobby was very intentive to my questions and could not have been any friendlier. The deal was fair a and very fortunate that it was at Airport Honda. Bobby was very intentive to my questions and could not have been any friendlier. The deal was fair and the closing went by very quickly. Overall I had a very good experience. More
by brumbyvet
Employees Worked With
Bobby Hostinsky
January 20, 2011
Over the last few years we have bought two new Honda automobiles from Airport Honda. We wanted to buy from a locally owned/managed dealership that would value its customers and offer good service and f automobiles from Airport Honda. We wanted to buy from a locally owned/managed dealership that would value its customers and offer good service and follow-up. Thanks in large part to Kevin Coffman we found just that at Airport Honda. Kevin sincerely cares about his customers, goes the extra miles to be of assistance, and is very knowledgeable, reliable, patient, helpful, and pleasant to work with. The sales experiences and the follow-ups over the years have been first rate. We would not want to work with anyone else in a car buying situation. Kevin’s excellent after-sales support as our “go-to-guy,” along with the quality of the service department and our Hondas has made owning these vehicles a real pleasure. Airport Honda’s management seems to have created a work environment that supports excellent customer relations and service. More
by JTH
Employees Worked With
Kevin Coffman, Kevin Coffman
January 20, 2011
I just purchased a 2008 Honda Accord from Mark Morgan. He was very professional, knew what we wanted and helped us buy the pefect Honda Accord. This is my third Accord but first time with Airport Honda. I was very professional, knew what we wanted and helped us buy the pefect Honda Accord. This is my third Accord but first time with Airport Honda. I will definately be back when It's time to get a new Accord. Thank you! More
by rosabee23
Employees Worked With
Mark Morgan
January 18, 2011
We went shopping for a number of different makes and models of cars with their end of 2010 deals. This was the only dealership that actually offered what advertised on TV, radio, internet, etc. Everyo models of cars with their end of 2010 deals. This was the only dealership that actually offered what advertised on TV, radio, internet, etc. Everyone else had other add ons and catches that took away the entire deal. We were extremely satisfied with the price offered the first time. No time was wasted with higher offers and trying to talk down as with other dealerships. Our Sales Consultant, Floyd Glenn, never pressured us or made us feel uncomfortable. We felt like we were in control through the whole process. He followed up with us more than once after the sale to make sure everything was to our satisfaction. I would definitely recommend this dealership and Floyd Glenn. Brady & Elizabeth More
by cassiusclay56
Employees Worked With
Floyd Glen, Floyd Glenn
January 15, 2011
My experience at Airport Honda was outstanding! All the staff were very willing to help in anyway possible. The service was about staying within my needs and providing the best options available. I highly staff were very willing to help in anyway possible. The service was about staying within my needs and providing the best options available. I highly recommend without reservation anyone going there for their transportation needs! Sincerely, Scott Savor University of Tennessee-Women's Athletics Assistant Strength/Conditioning Coach More
by savorscott
Employees Worked With
Chris Henry/Kevin Coffman, Chris Denny, Kevin Coffman
January 12, 2011
WE BOUGHT THIS CAR ,SIGHT UNSEEN ON THURSDAY 23 DEC 2010. WE ALSO ORDERED BODY SIDE MOULDING,A SUNROOF DEFLECTOR AND AN EXHAUST FINISHER AT THAT TIME. ON MONDAY 27 DEC 2010. THE DEALERSHIP CALLED AND SAID OU WE ALSO ORDERED BODY SIDE MOULDING,A SUNROOF DEFLECTOR AND AN EXHAUST FINISHER AT THAT TIME. ON MONDAY 27 DEC 2010. THE DEALERSHIP CALLED AND SAID OUR CAR HAD ARRIVED AND WE COULD COME PICK IT UP. MY HUSBAND TOLD THEM WE COULD NOT COME BEFORE THURSDAY OR FRIDAY. WE CAME TO PICK UP THE CAR ON THURSDAY 30 DEC AND OUR CAR WAS STILL IN THE BAY HAVING THE SUNROOF DEFLECTOR PUT ON AND WAS TOLD THAT THE WRONG COLOR OF BODY SIDE MOULDING WAS ORDERED AND THE EXHAUST FINISHER WAS NOT THERE, COULD WE BRING IT BACK NEXT WEEK TO HAVE THOSE ITEMS PUT ON. WE SAID OF COURSE. WHEN WE GOT THE CAR HOME, WE NOTICED THE SUN ROOF DEFLECTOR WAS SHODDILY DONE, THE LIP WAS NOT ALL THE WAY DOWN AGAINST THE ROOF,SO WE MADE AN APPOINTMENT TO HAVE THAT DONE THE FOLLOWING WEEK AS WELL. WHEN WE TOOK IT BACK THE NEXT WEEK, THEY FIXED THE SUN ROOF, PUT ON THE CORRECT BODY MOULDING BUT LEFT OFF THE EXHAUST FINISHER, SO MY HUSBAND HAD TO TAKE IT BACK YET AGAIN. WHEW! More
by LOML43
Employees Worked With
EDDIE MILLER, BILLIE JO SEGARS
January 11, 2011
Floyd was a very competent and personable salesman. All personnel we were involved with were very friendly and helpful. I will certainly recommend Airport Honda as well as Floyd Glenn to anyone who might personnel we were involved with were very friendly and helpful. I will certainly recommend Airport Honda as well as Floyd Glenn to anyone who might be interested in purchasing a vehicle. We visited Airport Honda three times in our search for a veicle and found employees st that location very helpful. More
by bessmee
Employees Worked With
Floyd Glenn, Floyd Glenn
