Airport Honda
Alcoa, TN
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3,644 Reviews of Airport Honda
I have received continuous excellent customer service from everyone at this dealership. I brought my new used car in a week after purchasing to have some options added to it, and I was put into a rental from everyone at this dealership. I brought my new used car in a week after purchasing to have some options added to it, and I was put into a rental car for the day. The service department arranged that for me immediately after I got checked in, and I barely had time to relax in the waiting area before the rental car service arrived. Honda covered the costs of the rental, too, which I very much appreciated. The service work was finished in a very reasonable amount of time, and I think a quality job was done. Everyone in the shop was very nice and pleasant (even on a rainy day). I made a last-minute request when I picked up my car - I'd bought a trunk liner and exhaust tip and asked if they could be installed right then and there before I left the shop. The guys in the service area (Dayton was particularly helpful) were all too happy to do those things for me, and they exceeded my expectations by not charging me for those quick installations since I had just bought my car. Normally taking a car in for service of any kind, even just an oil change, would annoy me, but, at Airport Honda, the service is fast and efficient and friendly. I have great expectations for my return visits to the dealership for service in the future. More
I purchased a preowned car from Tom Strother. I had in mind which car I wanted before going to Airport Honda. I had researched the car on line. Tom was very patient and he found the ecact the car I want mind which car I wanted before going to Airport Honda. I had researched the car on line. Tom was very patient and he found the ecact the car I wanted. I will buy my next car from Tom. Also, the finance manager worked with me and gave me a payment to fit my budget. Thank you Tom Strother and Airport Honda. More
Purchased a used vehicle and our salesman, Jim Davis was great! He searched for exactly what we wanted and found it. Showed us lots of vehicles, explained pricing for added accessories and information on s great! He searched for exactly what we wanted and found it. Showed us lots of vehicles, explained pricing for added accessories and information on safety rating. We also dealt with the finance manager and he too was nice to work with, even though we financed elsewhere. More
I originally went in to Airport Honda looking to trade my Toyota Corolla for a Honda Fit. I test drove the Fit as well as a Civic. I really liked the Fit, but the Civic worked better for my budget. Tom Toyota Corolla for a Honda Fit. I test drove the Fit as well as a Civic. I really liked the Fit, but the Civic worked better for my budget. Tom was my salesman, and he went above and beyond the call of duty to make sure that I was satisfied with my buying experience. Erick and Drew ensured that I was paying the right price and were able to get me a special rate through Honda Financial, which I assumed was nearly impossible because of my credit history. After I drove the car home, the TPMS (Tire Pressure Monitoring System) light came on. I immediately called Tom, and he told me to bring the car back to them the next day. I took the car in, but had to be back at work, so Tom gave me a ride back to my office. When they were done with my car, he personally drove my car back to my office for me, so I wouldn't have to leave work. He also said that they would put new tires on my car, as the ones that were on there had developed flat spots. I have never been treated so fairly by a dealership as I have by Airport Honda and Tom Strother. I would recommend them hands down to anyone who is looking for a new or used vehicle! More
My experience at Airport Honda has been really great so far. Mike Sellars and David Davis were very friendly and helpful. They have gone above and beyond to make this a pleasant and easy experience. Whe far. Mike Sellars and David Davis were very friendly and helpful. They have gone above and beyond to make this a pleasant and easy experience. When they did not know the answer to our questions they made sure they found someone who did know the accurate information. They worked diligentlyI will definitely refer others. More
I found everyone at Airport Honda exceptionally knowledgeable and professional. There was no 'hard-pressure'. They answered all of my questions and were very helpful to someone who has only bough knowledgeable and professional. There was no 'hard-pressure'. They answered all of my questions and were very helpful to someone who has only bought one new car many years ago. I was especially impressed with Greg Tapp, who was always available and respectful. It was easy to get in touch with him, and he has no problem...if he didn't know an answer to say, "Let me ask someone else." Greg knew his job and he made the whole experience fun. He makes it obvious that he is "not just here to sell a car," but to carry the experience into the next step and to make sure that I have everything I need. I am very pleased with the car, but more than that, the staff at Airport Honda made this enjoyable. More
our experience at airport honda was very good. the salesperson (mr. gary silvey) was very personable and knew about the cars that we were interested in. he went the extra mile to make sure we were ve salesperson (mr. gary silvey) was very personable and knew about the cars that we were interested in. he went the extra mile to make sure we were very comfortable with the sales. this is the third car we have purchased from airport honda. even though we live in nc we rather spend the extra time going to maryville, tn to purchase our vehicles. also, your facility was very clean which i feel shows alot about the dealership and the people that work there. thanks again More
I began my search for a new car at another area Honda dealership but got the usual car business game. They wanted to add a bunch of things on to the car and try to go back and forth on price 50 times. dealership but got the usual car business game. They wanted to add a bunch of things on to the car and try to go back and forth on price 50 times. I ended up purchasing from Airport Honda because of the great staff. Mark and David really were so easy to work with. It was low pressure and I was totally comfortable dealing with them. They just wanted to get me in the car I was looking for and come up with a deal that was fair to both parties. It seemed like they really appreciated my business. I'll definitely be shopping with them again in the future and would recommend them to anyone looking for a new Honda. Erick and Drew were also great. Thanks guys. More
We have purchased two new vehicles from this dealership and both experiances have been great even though we dealt with different people on each occasion. Our vehicle has been serviced at this dealership an and both experiances have been great even though we dealt with different people on each occasion. Our vehicle has been serviced at this dealership and the no hassle honest recommendations for vehicles needs are a welcome change and much appreciated. We will continue to do our business with Honda and this dealership! More
I had recieved Jays number from a friend when i had mentioned i was looking for a truck. After seeing a few trucks Jay turned me on the a Honda civic si. Not even in the same ball park, but Jay knew my mentioned i was looking for a truck. After seeing a few trucks Jay turned me on the a Honda civic si. Not even in the same ball park, but Jay knew my personality and knew that i would like it better. Jay worked hard to make the price work for my budget. I would give Jays card to anyone that is looking for a new car. More

















