Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Airport INFINITI
Cleveland, OH
119 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
119 Reviews of Airport INFINITI
December 03, 2021
Rich in service always goes above and beyond. He is always very friendly and helpful. He is a big reason why i bring my car there for service. always very friendly and helpful. He is a big reason why i bring my car there for service. More
by Lauradonna11
Employees Worked With
Rich in service
Helpful November 26, 2021
I always, for the most part been pleased with the service department and the service techs. There are glitches sometimes but they have been taken care of to my satisfaction. Would strongly recommend this ser department and the service techs. There are glitches sometimes but they have been taken care of to my satisfaction. Would strongly recommend this service department. More
by misty
Employees Worked With
RICH JEFFERY, COREY ISON
November 07, 2021
Excellent staff and service. I intend to return to Airport Infiniti for all purchases and service. Everything is done correctly before I leave. Thank you Rich and Corey for your kindness and patience. Airport Infiniti for all purchases and service. Everything is done correctly before I leave. Thank you Rich and Corey for your kindness and patience. More
by Pm
Employees Worked With
Rich, NICHOLAS SULLO
August 05, 2021
Stay away!!! Bought a McLaren for over 106k. Failed safety inspection. Received no sales paperwork so I cannot register the car. Car arrived with inoperable rear brakes TPMS light on and a leaking wate safety inspection. Received no sales paperwork so I cannot register the car. Car arrived with inoperable rear brakes TPMS light on and a leaking water pump. Things happen and I’m trying to work with the dealership. The worst point is Frank the dealership manager and My sales man Michael. Will not return messages to work this out. Left at least 7 messages. Unprofessional. At least send me the sales paperwork. More
by George.shepherd.jr
Employees Worked With
Frank, Michael
April 25, 2021
I walked in to look at the advertised lease offer on the Q50 3.0 Luxe , salesman lied from start to finish. The worst sales person I’ve dealt with in twenty years of leasing cars. Q50 3.0 Luxe , salesman lied from start to finish. The worst sales person I’ve dealt with in twenty years of leasing cars. More
by NeverAgain
Employees Worked With
Byron Reed
April 19, 2021
I would like to thank Nick, Saad, Christina and Devon for a perfect experience. I drove in from Rochester, NY and my vehicle (2018 Porsche) was ready and waiting for me. Smooth sales process had me back on t a perfect experience. I drove in from Rochester, NY and my vehicle (2018 Porsche) was ready and waiting for me. Smooth sales process had me back on the road in 2 hours. (BTW - I love my car!). Thank you! I'll be back to buy a Porsche Cab next spring.... More
by CarlSmith52
Employees Worked With
Nick, Saad, Christina & Devan
March 29, 2021
I was really pleased with the scheduling and service process for my QX50 Infiniti. It was super easy and my vehicle was serviced in less than 40 minutes. Staff was super professional. I would highly process for my QX50 Infiniti. It was super easy and my vehicle was serviced in less than 40 minutes. Staff was super professional. I would highly recommend Airport Infiniti for sales and service. More
by Dennis0975
Employees Worked With
Cory and manager-sorry I don't remember his name,
March 24, 2021
Highly recommend the Airport Infiniti. Nick, Christina and Saad were professional, knowledgeable and service oriented. They made this a positive car buying experience. Look forward to having my new Qx60 s and Saad were professional, knowledgeable and service oriented. They made this a positive car buying experience. Look forward to having my new Qx60 serviced at the Airport INFINITI! More
by Susan N
Employees Worked With
Nick Murano, Saad Talha and Christina
December 29, 2020
Excellent care and attention to customer needs. I felt completely confident having my oil changed and the general inspection that came with my purchase for free! Love the coffee machines too😊 completely confident having my oil changed and the general inspection that came with my purchase for free! Love the coffee machines too😊 More
by Geracip
Employees Worked With
COREY BISE
