Airport Kia

Airport Kia consistently provides exceptional service for my vehicle. I recently visited for an oil change and was pleased to receive a complimentary car wash. My representative, Nicholas, consistently deliv my vehicle. I recently visited for an oil change and was pleased to receive a complimentary car wash. My representative, Nicholas, consistently delivers outstanding care. More

I was there for an oil change and tire rotation and cabin filter replacement. That went fine. The tech came out and said I needed a valve gasket replacement it was leaking. I respectfully declined so I could filter replacement. That went fine. The tech came out and said I needed a valve gasket replacement it was leaking. I respectfully declined so I could have it checked out for sure. When I took it to my other mechanic, he said there were no evidence of leaks of the valve gasket. That would have cost me $799 had I done that. I also have to say, that your chairs in the waiting area are badly need a replacement, there were no snacks other than four chips in your stomach machine, and no cookies left at 11:30. We also have a Santa Fe which we take to tamiami Ford. You might want to take a lesson for how they've done there waiting area. Sorry, my Kia is out of warranty anyway, but I won't be back there More

Terrible service department, cant figure out what is wrong with car we purchased, in shop 5 times. It's had issues since the day we bought it. wrong with car we purchased, in shop 5 times. It's had issues since the day we bought it. More

They are the best they get you in and get you out before the promised time and everything is done correctly the first time. the promised time and everything is done correctly the first time. More

Always a great experience at Airport Kia in Naples. Sent a friend there today to buy a car. Sent a friend there today to buy a car. More

Cesar was very thorough and polite . Joe the shuttle driver was very courteous . Great experience and excellent customer service Joe the shuttle driver was very courteous . Great experience and excellent customer service More

I wanted to take a moment to recognize the outstanding experience I've had so far with Airport Kia. Nick has been incredibly responsive, patient, and professional throughout the entire process. Purchas experience I've had so far with Airport Kia. Nick has been incredibly responsive, patient, and professional throughout the entire process. Purchasing a vehicle from out of state can feel overwhelming, but he has consistently made himself available to answer questions, explain details, and help coordinate every step along the way. I'd also like to recognize Cindy and Jose for their assistance behind the scenes. It's clear there is a team effort involved, and everyone I've interacted with has been courteous, helpful, and committed to making the process as smooth as possible. While I'm still waiting for delivery of my new Telluride, the customer service I've received so far has been excellent. The communication, professionalism, and willingness to help have given me confidence throughout the purchase process. Thank you to Nick, Cindy, and Jose for making what could have been a stressful experience feel organized and enjoyable. I look forward to receiving my vehicle soon! More

Taking my vehicle to Airport Kia for service has been an exemplary experience. The team is professional, responsive and extremely solicitous in their engagement. It is reassuring to have my vehicle serviced exemplary experience. The team is professional, responsive and extremely solicitous in their engagement. It is reassuring to have my vehicle serviced by high performing professionals. Thank you to all involved! More

I have purchased three new cars from this dealership. The main reason I continue to return is due to the excellent customer service I receive from service advisor Manny Ysaguirre. When I call with a con The main reason I continue to return is due to the excellent customer service I receive from service advisor Manny Ysaguirre. When I call with a concern, he tells me to “bring the car right in.” He is professional, personable, and trustworthy. I will be buying a new Kia soon, and Airport Kia is where I will spend my money. More

Great dealership! ! Always working with customers to make it a win-win deal. Will recommend to all my friends ! Always working with customers to make it a win-win deal. Will recommend to all my friends More