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Airport Marina Ford

Los Angeles, CA

4.2
169 Reviews

5880 Centinela Ave

Los Angeles, CA

90045

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Showing 169 reviews

December 17, 2023

The car sells man Anthony was very pushy and his comments throughout our appointment were very insulting. Although he tried to work with me I felt very uncomfortable. Management needs to coach him on his sel More

by Mickey
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony
December 08, 2023

I would like nothing more than to leave a great review. However, my experience has been not favorable. My 2023 new Mach E, has part of the overhead material coming apart. The good news: It is (of course) More

by Blessings4cw
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Gene
July 02, 2023

Mo is the best service tech I have worked with in over 22 years that I have been driving Ford cars. Mo's response to every detail, from setting the appointment till I drove off and called Regina back with a More

by Dan N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
September 14, 2022

First time with Ford, this dealership makes me wonder if Ford was the right choice. This dealership lied and deceived me. Yesterday, they let me drive away with a nail in the side of my tire and the check More

by mtmulligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Everyone I dealt with
August 19, 2022

The service department is fantastic and has kept our +275K miles F150 running smoothly over the years. They have even serviced our other non-Ford cars. Always wonderful customer service and responsivene More

by cykaufman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Ferrigno; Gene Rehnquist; Garo; Jose
May 17, 2022

Upon my arrival the dealership were awesome customer service is at an all-time high I had a great experience at the dealership and I would be definitely coming back thank you More

by Adafa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget name black guy in customer service
May 17, 2022 -

Adafa1 responded

The customer service is at a all time high people are very friendly and helpful I will return in the future.

May 16, 2022

Today the service was good. My wait was not long. My service advisor was professional. More

by Dolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
May 11, 2022

The service was great and my car runs just fine. Great customer service and it only took one day to fix the problem. More

by Moniquew022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean
May 03, 2022

It was very good didn’t have to wait that long at all. Wish was More

by msharris7947
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 02, 2022

Work done quickly - service personnel so helpful and courteous. Work was done in time and car was left in clean condition. More

by Jsandersmca@roadrunner.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
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