Airport Marina Ford
Los Angeles, CA
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Good service, good communication, pickup was smooth. I have extended warranty plan but there was no confusion as to what that entailed. Rental car provided per warranty have extended warranty plan but there was no confusion as to what that entailed. Rental car provided per warranty More
Service was great the technician was great left very happy thank you for everything Frank went above and beyond to make sure I was satisfied.....thanks Frank appreciate it happy thank you for everything Frank went above and beyond to make sure I was satisfied.....thanks Frank appreciate it More
Honestly terrible service department! Waited 6 hours on a oil change and for a response from them to see wether they can fix my sunshade/sunroof. Terrible communication between the service team! You’ll get d oil change and for a response from them to see wether they can fix my sunshade/sunroof. Terrible communication between the service team! You’ll get different answers from everyone. “Yes your warranty covers it” “No It doesn’t” “Yes we have rentals for you” “ No we don’t and can’t cover rentals for you.” That’s what my father and I heard throughout the day. Someone needs to step it up and change something around you. It’s like if you’re not buying a brand new of the year or something you’re not going to get good service or something. I can see they’re very selective. We were told they’ll get back with us within an hour then two hours pass by then three like. I have a job to attend to I can’t be here all day. 6 hours of my day down the drain. More
My reason for visit this morning was for servicing my vehicle, i was very comfortable in the waiting area. Hospitality was very good.Thank you vehicle, i was very comfortable in the waiting area. Hospitality was very good.Thank you More
Very busy, but still fit me in! Very friendly and reasonable rates! I’ve been coming for the last four years and have never had a problem with consistency and price! reasonable rates! I’ve been coming for the last four years and have never had a problem with consistency and price! More

