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Akins of Winder
Winder, GA
558 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 558 reviews
July 19, 2016
Wouldn't buy a ford anywhere else This is the 3rd vehicle we've purchased from Akin's in the last 5 years. Very pleasant and laid back atmosphere. A very big thank you to Keith Dean an This is the 3rd vehicle we've purchased from Akin's in the last 5 years. Very pleasant and laid back atmosphere. A very big thank you to Keith Dean and Travis Dixon for your all of your help. More
by ChrisWhitehead
Employees Worked With
Keith Dean, Travis Dixon
Helpful June 11, 2016
more lies Made an appointment to repair and service f250 for 7:30 a.m. I took it to Akins the day before at about 2:00p.m. The afternoon it was suppose to be c Made an appointment to repair and service f250 for 7:30 a.m. I took it to Akins the day before at about 2:00p.m. The afternoon it was suppose to be completed I got a call and Caroline said it would not be ready. They hadn't even started on it. I went and picked it up and took it to another dealer. I'll never never go back there again. What is the purpose of making an appointment? More
by f250
Employees Worked With
Caroline
May 18, 2016
Lies. The salesman was absolutely horrible. He was nice but he lied so much. They tried to rip us off in every way possible. Be careful with the numbers th The salesman was absolutely horrible. He was nice but he lied so much. They tried to rip us off in every way possible. Be careful with the numbers they present you because they will try to rip you off. More
by Dzana1221
Employees Worked With
Tino
April 20, 2016
Disrespected as a woman! I inquired about and F-150 with suspension lift and aftermarket wheels and tires. The overnight test drive went well and the next day I presented an o I inquired about and F-150 with suspension lift and aftermarket wheels and tires. The overnight test drive went well and the next day I presented an offer for the truck. I am a woman that was buying a truck without her Husband. I did my research on the price on the values and option packages and know what all the aftermarket add-ons really cost. I presented an offer based on facts and even submitted documentation to support the offer,. Soon after the salesman (Steve) received my email offer, I got a call and at one point he was telling someone in his office "she is crazy" and was making comments about my offer (I told him I heard every word he was saying). He hung up and then called back trying to do damage control (too late). When I got to the dealership things went down hill. The salesman was asked to leave and another guy (I'm guessing was the negotiator) came in to "Explain" to me everything wrong with my offer and what certain things meant and kept asking me if I understood what he was saying. I may be a woman, but I'm not stupid. I was told that the Ford/Dealer incentives would not apply if I didn't finance through them (lie), was told that the truck I was looking at came from the manufacturer was a V6, but because of the suspension and over-sized tires, they had to replace the V6 engine with a V8 (how stupid do I look). They turned a business deal into a personal matter and treated me as if I was ignorant and uneducated. I will NEVER do business nor refer anyone to Akins. More
by Jennifer S Wilson
Employees Worked With
Steve
January 11, 2016
Challenger 2014 Purchased challenger and always given attitude when problems have came up. ESC light came on one day told by manual should not drive. Called Akins tol Purchased challenger and always given attitude when problems have came up. ESC light came on one day told by manual should not drive. Called Akins told be 2 weeks to even look at car. Took to actual dodge dealership and problem was fixed in a day. My husband took to Akins for tire rotation and tires were roated differently than usual. Then I drive to work next day and feels like riding rough. Every time I hit a bump or any line in road my back ends sways. Feel in driver seat and also passenger feels riding. Very noticeable especially when car has been riding like a dream till they touched it. Never could feel a bump in road cause it normally rides so smooth. Not now. Now my car is at Akins after another 2 week wait to look at and being told they can't fund a problem. Classic for Akins. Husband went by to check in car after all day of no call to let us know of anything. Jeff Akins wouldn't even come out to speak but to say he couldn't help tires. Sure that's not the problem when only 20,000 miles on new 2014 challenger. More
by Sal38
Employees Worked With
Ricky
September 12, 2015
Very dissatisfied! We inquired about a particular vehicle online and drove well out of our way to see it. We dropped in to test drive it on a Saturday. After speaking nu We inquired about a particular vehicle online and drove well out of our way to see it. We dropped in to test drive it on a Saturday. After speaking numbers with them as far as total price we needed to go home and shop around and think on it. We returned the following Monday prepared to purchase the vehicle, again driving way out of our way. When we got to finance everything went downhill. We were told we had to finance through Ford Motor Credit to receive the price we were quoted for the previous time we were there. Not once had they mentioned that before. Usually no big deal, however they gave us a 6.99% APR even with excellent credit. RIDICULOUS! We definitely walked away from that and decided to give a different Ford dealer our business. If i could give less than one star I would. Ron was friendly enough however we feel we wouldn't have wasted his time and ours had we been informed on the fine print on our first visit. More
by SMOLIVER
Employees Worked With
Ron,
June 12, 2015
Somes glitches up front, but resolved by the sales mgr Initially had some issues with the sales person misrepresenting what the deal would entail, but the Sales Manager, Andy, stepped in and made everythin Initially had some issues with the sales person misrepresenting what the deal would entail, but the Sales Manager, Andy, stepped in and made everything right. Andy really went above and beyond to make sure I was satisfied with the result. I really appreciated all he did to resolve the issues. More
by JimK
Employees Worked With
Andy, sales
May 26, 2015
Worst Experience in my Life- 700 Miles of BSF After couple mths emailing back and forth to Akins(Frank Sergi) I made the 700 mile round trip to purchase 2015 Wrangler Unlimited, Informed him I wa After couple mths emailing back and forth to Akins(Frank Sergi) I made the 700 mile round trip to purchase 2015 Wrangler Unlimited, Informed him I was coming, when I arrive it takes over 20 minutes to find him and then he basically says he has no time for me and turns over to another salesman. I show him the Jeep, Long story short-He turns me over to so called Mgr(Jason Mcdaniel) cause of email price. Mgr in short goes around for another 30 minutes and then asks for $700 more, I offer $500 due to dealer add on. He refuses and leaves me with yet another salesman , I come up another $100 and he goes back to Mgr(Used Cars of all things) and about 10 minutes later they both come in and Mgr says he is all in at the $700.This is Memorial Weekend which was 23May and I am a 22 year Veteran and then he says that includes my $500 Military rebate and I was buying the Freedom Edition(Ironic). They basically told me the last two days they had sold enough vehicles and I could leave so I did. They lost sale after all above over $100.00, I went back to my hotel room and found another dealer not far from them and Sunday went over made a deal for same Freedom Edition for $400 less. That dealer was GREAT!I have never in my 57 years had such a terrible experience with a dealer. Veterans and anyone else looking for a vehicle there are too many fine dealers in Georgia to put up with their xx. More
by Vets Just say No to Akins
Employees Worked With
Jake- He seemed like a decent fellow- Needs to find a better dealer to work for IMO!, Jason McDaniel, Frank Sergi
April 14, 2015
Great experience without the pressure and hassle I spent a good month or so trying to find the best deal on a Ford Fusion. Why buy used when I can get new for cheaper. We are not a huge fan of car d I spent a good month or so trying to find the best deal on a Ford Fusion. Why buy used when I can get new for cheaper. We are not a huge fan of car dealerships and the whole process. Akins truly changed that experience. Not only was the customer service great but they were fast. They beat MOG Ford and got me in a better Fusion. We were in and out in under 1 hour with all the paper work done. Woody was fast and honest. They gave me more for my trade and gave me a great deal. We would definitely go back. More
by Talsout
Employees Worked With
Woody Sowder
January 20, 2015
Great experence Spent about three weeks researching cars on the internet and Akins FDCJ Ram had the better prices for the year and miles on the car. We decided to mak Spent about three weeks researching cars on the internet and Akins FDCJ Ram had the better prices for the year and miles on the car. We decided to make this the first stop and was glad we did. Very friendly from the moment we walked into the dealership and greeted by the first person. I spoke with Tyler on Saturday prior to arriving that following Monday. We arrived about late morning and Tyler just happen to be with another customer at the time, he was nice enough to ask if he could get another floor rep to assist us, thanks for asking and not let us just stand around waiting. At that point we dealt with Jake, very friendly and ask if we could fill him in on the conversation we had with Tyler. Told him what we looking at and brought the car for us. Explained all the features and even showed us a few thing I didn't already know about. A big plus was he explained the whole Chrysler re certification process for certified vehicles which eased my mind for being a pre-owned car. Even when Tyler was done, he would still check on us and made sure we were happy and needed anything. From the time we stepped into the dealership till the time we walked out was about 3 hours, was expecting to be there about 6. I would very much recommend this place and these two salesman to anyone, and the dealership is family friendly. More
by vinne96
Employees Worked With
Tyler Healan and Jake Cummings
