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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,327 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,327 reviews

January 22, 2020

Nobody beats their price. Their really tough to negotiate with I really can’t morally complaint since I now from the start they have the best prices in South Florida More

by TELLEZGUSTAVO33
Recommend Dealer
Yes
Employees Worked With
Jenna and Ricardo
Jan 22, 2020 -

Al Hendrickson Toyota responded

We pride ourselves on providing an excellent value to our customers and we are delighted this came through to you! Thank you so much for shopping with us at Al Hendrickson Toyota.

January 22, 2020

Great guys who worked miracles. Never thought I would be able to get out from being upside down on my former vehicle. They got me into a 2019 jeep . Very professional couldn't ask for more More

by Leewish
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira G
Jan 23, 2020 -

Al Hendrickson Toyota responded

It was our pleasure to assist you and we're so glad that you're happy with your 2019 Jeep. Thank you for coming to Al Hendrickson Toyota! We wish you safe driving.

January 22, 2020

Robert Koop service consultant The Best consultant ever Robert Koop service consultant The Best consultant ever had to deal with on my car. Robert very thorough and told me what to do. A great employee More

by MSDS00
Recommend Dealer
Yes
Employees Worked With
Robert Kopp
Jan 22, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We couldn't be happier to hear that Robert took good care of you and your vehicle here at Al Hendrickson Toyota. We will be sure to share your kind words with him!

January 22, 2020

Service department visit The Service Writer Robert Kopp and the Service Manager Norman Frantz were extremely pleasant and did an excellent job explaining the details of my Ser More

by Stevesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Kopp
Jan 23, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to write us a 5-star review! We are devoted to making customers feel involved at every visit. It is great to know that Robert and Norman took such good care of you and your vehicle. We look forward to seeing you again at Al Hendrickson Toyota!

January 22, 2020

I waited almost 30 minutes before someone can help because they too busy trying to go home than took care of the customer. And on top of that, I came before two customer they ended up got service done More

by RACHOUPRINCESS
Recommend Dealer
No
Employees Worked With
Klauss
January 22, 2020

This's one of the best dealers in florida great service good prices Im alway ready for a good deal my advisor is very hood persona More

by VALENZUELARAMON
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to write us a review- it means the world to us when we hear from happy customers! Out team at Al Hendrickson Toyota looks forward to working with you in the future!

January 22, 2020

The service was great! The waiting time wasn’t long . Mr. Henry was so nice leading with us. He was amazing helping us with every detail . We are very satisfied with the service!Thanks Mr. Henry! God bless y More

by suely316
Recommend Dealer
Yes
Employees Worked With
Andre Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Henry
Jan 23, 2020 -

Al Hendrickson Toyota responded

Manoel and Suely, thank you for taking the time to share your experience with our team! Al Hendrickson Toyota is dedicated to making every visit a positive experience and we are glad you felt taken care of. We look forward to working with you in the future!

January 22, 2020

We were so thankful for the friendly help we received from Chris L and the fair prices we received. We hope everything keeps running well! More

by davidandkatywood
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley C
Jan 22, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to write us a 5-star review! At Al Hendrickson Toyota, we strive to provide friendly and efficient service every visit. Chris will be thrilled to read your kind words. We wish you safe travels!

January 22, 2020

Long wait I had to wait too long to get someone to check me in for he was talking and laughing with friends.Then I had a long wait for the car. The attendant d More

by fr.ricardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rather not say
Jan 24, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you had a less than 5-star experience with us. I expect attentive and accommodating service from my team, and I will certainly utilize your feedback to train my team to improve going forward. If there is anything else we can do for you, please don't hesitate to give me a call directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

January 21, 2020

Smoke and Mirrors Total scam I was a victim of a "spit sale" or "yo-yo deal". Initially i was given great service but instead of acknowledging their "error" I was treat More

by Single Mother of 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lozema Phillippe
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