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Al Hendrickson Toyota
Coconut Creek, FL
12,324 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 12,322 reviews
January 22, 2020
This's one of the best dealers in florida great service good prices Im alway ready for a good deal my advisor is very hood persona good prices Im alway ready for a good deal my advisor is very hood persona More
by VALENZUELARAMON
Verified Customer
January 22, 2020
The service was great! The waiting time wasn’t long . Mr. Henry was so nice leading with us. He was amazing helping us with every detail . We are very satisfied with the service!Thanks Mr. Henry! God bless y Henry was so nice leading with us. He was amazing helping us with every detail . We are very satisfied with the service!Thanks Mr. Henry! God bless you , always. Sincerely, Manoel and Suely More
by suely316
January 22, 2020
We were so thankful for the friendly help we received from Chris L and the fair prices we received. We hope everything keeps running well! from Chris L and the fair prices we received. We hope everything keeps running well! More
by davidandkatywood
January 22, 2020
Long wait I had to wait too long to get someone to check me in for he was talking and laughing with friends.Then I had a long wait for the car. The attendant d I had to wait too long to get someone to check me in for he was talking and laughing with friends.Then I had a long wait for the car. The attendant did not call me when the car was ready More
by fr.ricardo
Employees Worked With
Rather not say
January 21, 2020
Smoke and Mirrors Total scam I was a victim of a "spit sale" or "yo-yo deal". Initially i was given great service but instead of acknowledging their "error" I was treat Total scam I was a victim of a "spit sale" or "yo-yo deal". Initially i was given great service but instead of acknowledging their "error" I was treated like I was the one who did something wrong. One person who identified themselves as an employee called me " xxxx of the earth piece of xxxx". Even though I was truly a "victim" One month after I "purchased" the car I was told I had to bring the car back. No other options just "bring it back and we can act like this never happened". It's easy to pretend nothing happened when you don't care but looking my 4 little children in the eyes and telling them the car we NEEDED we have to give back is not something I can pretend. Philippe the sales person admitted he NEVER called to clarify the situation. Long story short this place to advantage of a single Mom and to ad insult to injury I wasn't even offered a "courtesy ride" home or an apology from anyone but the last person I spoke to. I will NEVER go back to this dealership NEVER recommend anyone go there. I have several recordings and video of this experience and will have them uploaded to FB soon. Shame on you AH Toyota!!! More
by Single Mother of 4
Employees Worked With
Lozema Phillippe
January 21, 2020
Shedrick is great, always very professional and very attentive to give me the best experience when i come in for service. I have a customer of al Henderson's for year. This is my four car I have lease f attentive to give me the best experience when i come in for service. I have a customer of al Henderson's for year. This is my four car I have lease from that and my experience is always been great . More
by STEPHANIEWHITTINGHAM8
January 21, 2020
Best Dealer!!!! Francisco Sanchez.... the number #1 in this dealer, he take care me every time I want to buy a Toyota. Thanks you for this great services..... Francisco Sanchez.... the number #1 in this dealer, he take care me every time I want to buy a Toyota. Thanks you for this great services..... More
by JOSE49
Employees Worked With
Francisco Sanchez
January 21, 2020
Expeditious and timely service. Service attendants at AH Toyota are always on the ball and ready to assist customers. Highly recommended service department. Movement of vehicles in l Service attendants at AH Toyota are always on the ball and ready to assist customers. Highly recommended service department. Movement of vehicles in line is always quick and thorough. More
by LUIS39
Employees Worked With
Klaus Kobb
January 20, 2020
Appointment meant nothing!!! I had an 11:30 appointment on a Saturday. Service Rep said it would be about 1.5 hours. Just before 1.5 hours I saw my car in the parking lot so I a I had an 11:30 appointment on a Saturday. Service Rep said it would be about 1.5 hours. Just before 1.5 hours I saw my car in the parking lot so I assumed it was done. I went to the Rep and he informs me that it hasn't been serviced yet. It could take another 45 minutes. I complained to a manager and he said the same thing. I took my car, unserviced and went to another dealership for service and had a good experience. I won't be returning to this dealership for a new car or service. Why does Toyota have their salesmen standing outside like vultures?!?! More
by BAGEN2525
Employees Worked With
January 20, 2020
The service and staff are caring, gentle, friendly and helpful. Robert Kopp and Klaus Cobb go far and beyond their best to make sure that their customers are satisfied helpful. Robert Kopp and Klaus Cobb go far and beyond their best to make sure that their customers are satisfied More
by GUIDA_YAGO
Employees Worked With
Klaus Cobb
