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Al Hendrickson Toyota
Coconut Creek, FL
12,087 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 10:00 PM
Tuesday 9:00 AM - 10:00 PM
Wednesday 9:00 AM - 10:00 PM
Thursday 9:00 AM - 10:00 PM
Friday 9:00 AM - 10:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 12,087 reviews
Verified Customer
September 15, 2024
Just want to share my experience yesterday hopefully it reaches the right ears . Michael the sales guy was a nice kid . Can’t say the same thing for the managers. They pulled the old bait and switch t reaches the right ears . Michael the sales guy was a nice kid . Can’t say the same thing for the managers. They pulled the old bait and switch to me and an older woman who paid a deposit the day prior . We had a deal w/ Michael and Andres . Michael had me sign a bunch of papers and told me put it under my insurance which I did and thought we were out the door. Then at the very end the same manager that screwed the old lady came to me and said they couldn’t do it . We drove down from Stuart last month and bought a Corolla cash from you . It was a pleasant and quick experience home by noon. We showed up at 9:30am today and got home at 8pm. It’s blatantly obvious that manager tried taking advantage of that old woman and myself because we were both in vulnerable positions . Apparently even all the sales guy are complaining about the new boss and his policies. We won’t be going back down next week to buy a Cross for my dad as discussed with Michael. Michael Joseph the sales kid was great . Give him a raise or get control of that new manager so he can start making some money . Someone on salary doesn’t care about another on commission. That manager is only hindering sales and turning away customers. More
by Mik8881001
Employees Worked With
Other Employees :
Whoever the new manager is making all the changes and policies that negatively effect the salesmen and customer.
September 14, 2024
We’ve worked together with Al Henderson Toyota for over 15 years, at this we are like treated like family. Dexter Marshall in sales and Zek in finance are masters at walking us through the process. Speedy 15 years, at this we are like treated like family. Dexter Marshall in sales and Zek in finance are masters at walking us through the process. Speedy and effectively, thank you both for the supportive assistance. More
by hmpernick
September 14, 2024
I bought my car on april, it’s a use car. Best purchase I could ever made. I would also recommend Philippe Lozema he’s so professional Best purchase I could ever made. I would also recommend Philippe Lozema he’s so professional More
by Thai
Employees Worked With
September 14, 2024
I had an overall good experience with this dealership and each employee I encountered. I ended up leaving with great deal and a car that I'm very happy with. The only thing that would have made it better wpu each employee I encountered. I ended up leaving with great deal and a car that I'm very happy with. The only thing that would have made it better wpuld have been if the gas tank would have been filled prior to my departure! More
by OWNITCB
Employees Worked With
September 14, 2024
Great sales people and really knowledgeable about the vehicles. Any questions you have someone knows the answer. vehicles. Any questions you have someone knows the answer. More
by jacobdboatright
Employees Worked With
September 12, 2024
One of the best car dealership experiences I've had. I've always bought toyota's for myself and after using my corolla for 10 years I decided to finally change my car. I was hesitant at first because of I've always bought toyota's for myself and after using my corolla for 10 years I decided to finally change my car. I was hesitant at first because of all the pushy car sales experiences I've had but that wasn't the case here. Mr. Najeeb was very attentive to my needs and made sure I made the right car decision. He made sure I got the right car I wanted. I was looking for a new camry in white with black interior and he was able to help me drive out with a 2025 toyota camry. I would 100% recommend buying from him. More
by muhammadkamran225
Employees Worked With
September 12, 2024
This dealership could be more generous to cash PAID buyers. I asked for free oil change; I was told I could purchase it. buyers. I asked for free oil change; I was told I could purchase it. More
by bettygayle2960
Employees Worked With
September 12, 2024
When we were prospective customers, the phone didn’t stop ringing. As soon as we bought the car could not get a hold of anyone there for days in spite of numerous messages. And they blame it all on the opera ringing. As soon as we bought the car could not get a hold of anyone there for days in spite of numerous messages. And they blame it all on the operators who don’t give them their messages. That’s pretty low. I’m still waiting for London the title clerk to return my call with a minor question about registering the vehicle. It’s been five days and at least four messages. More
by davie33328
