Al Hendrickson Toyota

Truck was as described, had some paint wear marks on handles and bumper and they quickly agreed to paint those spots without any issues. handles and bumper and they quickly agreed to paint those spots without any issues. More

Staff was completely unprofessional, passive aggressive and rude. Denied me the right to speak to a manager. When I did speak to a manager, he stated he “did not want to hurt my feelings or upset me” when and rude. Denied me the right to speak to a manager. When I did speak to a manager, he stated he “did not want to hurt my feelings or upset me” when I tried to negotiate pricing. Completely inappropriate and unrelated to the deal. Salesperson quit through text, which caused me to be paired with a new salesperson and re-do paperwork. I was told different information in sales vs finance. Finance manager was not honest about warranty packages which caused price of vehicle to skyrocket. I had to go back 2 days later with reinforcement to make changes to contract and get a proper number. I have never experienced such unprofessionalism at a dealership in my life. Won’t be back and will NOT refer anyone to this dealership. More

Knowledgeable representatives with a passion for the work that they do. Genuinely friendly courteous and helpful personnel who treat their customers as if they are a part of the family. that they do. Genuinely friendly courteous and helpful personnel who treat their customers as if they are a part of the family. More

Excelente dealer se los recomiendo los vendedores con mucha experiencia y buena actitud para ayudarte a elegir tu mejor opción mucha experiencia y buena actitud para ayudarte a elegir tu mejor opción More

The salesperson is fine, he did his job. On the other hand, Al Hendrickson tries to scam good customers by forcing them to agree to a non-negotiable $1995 advantage package that includes "ni On the other hand, Al Hendrickson tries to scam good customers by forcing them to agree to a non-negotiable $1995 advantage package that includes "nitrogen" in the tires. I asked them to prove there was 100% nitrogen in the tires and they agreed they couldn't. (Earths atmosphere, our air, is naturally 78% nitrogen anyway) so this is a useless upgrade. They include RainX on the windshield, If I could opt out of a 1995 RainX I would. And then and over/under bet that if your car gets stolen or totaled within 90 days, Al will credit you $2,500 towards a new car. If it gets stolen or totaled on the 91st day, the house keeps all the money. Go anywhere but Al unless they agree to provide independent proof by calibrated measurements that the tire are filled with nitrogen (they can't). And the 90 day over/under bet is illegal gaming and the state of Florida should shut them down. More

It’s a nice car but it was missing the netting for the groceries. I had to purchase on Amazon. Also, they didn’t put the paperwork on the USB drive. I had to go back and have them do it. When I explained groceries. I had to purchase on Amazon. Also, they didn’t put the paperwork on the USB drive. I had to go back and have them do it. When I explained to Ronald what happened he responded with “it happens”. Not good customer service but a nice car. More

All I can say about this dealership is. ..WOW. I have bought several cars over my life time and it's always the same...negotiations and back and forth for hours and a wholed day wasted. Wit ..WOW. I have bought several cars over my life time and it's always the same...negotiations and back and forth for hours and a wholed day wasted. With this dealership I made an offer they talked to management they agreed I drove 2 hours to get this car. I was skeptical. I thought when I arrived they would try to sell me something else or the numbers would not be what we agreed on. I was WRONG. the time I walked into the dealership, test drove the car, got the financing paperwork done, waited for them to clean it up, fill it up and hand me the keys was 2 and a half hours. My husband and I are already talking about buying another vehicle from them. I cannot recommend them enough. More

Servicio al cliente excelente, servicio del dpto de credito lo mejor de lo mejor!!! Felicitaciones credito lo mejor de lo mejor!!! Felicitaciones More

This dealership was nice and clean. Everyone who helped me was amazing and got me the rate i wanted. I was able to find a car in my price range with good mileage. They have a great sele Everyone who helped me was amazing and got me the rate i wanted. I was able to find a car in my price range with good mileage. They have a great selection of used cars in any price u need. More

Excellent Salesman! Excellent work group ! Thanks Jorge and Thanks Carlos ! See you soon for the next Toyota Excellent work group ! Thanks Jorge and Thanks Carlos ! See you soon for the next Toyota More