Al Hendrickson Toyota

Charles it very patient with the customer. very nice excellent service. Thank you Charles for your help an god bless you. very nice excellent service. Thank you Charles for your help an god bless you. More

I had a fantastic experience at this dealership with Mr. Charles! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was Charles! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. I would definitely recommend this dealership to anyone in the market for a new car. More

Charles was the best sales advisor I ever worked with patient and explained everything I wanted to know. I would definitely recommend this dealership and sales advisor! patient and explained everything I wanted to know. I would definitely recommend this dealership and sales advisor! More

Fantastic I wouldn't abort it if it wasn't for edwin . Lamar was great Lamar was great More

Good dealership. Good customer service. Clean facilities. They have friendly staff and I always felt comfortable. Good customer service. Clean facilities. They have friendly staff and I always felt comfortable. More

The best part of my experience was with Mark the finance guy. My salesman Eduardo never told the manager about a dent in the side of my car. When I mentioned it to him he said oh I forgot he also never reli guy. My salesman Eduardo never told the manager about a dent in the side of my car. When I mentioned it to him he said oh I forgot he also never relied to the finance people that I wanted to change my down payment either he said he forgot my paperwork had to be reprinted because it and a different address other than mine. He was so worried about getting a sale he forgot customer service part of making the sale. When I said to him you are making a commission today once a purchase this car and you never advised anyone of my concern he said it wasn’t like he was going to make a lot of money just a little. I told him some money is better than none and he should be thankful for the sale some sales people didn’t get any. Mark my finance guy said to Eduardo please talk to the manger about having the dent fixed it’s a concern that I have Eduardo he couldn’t the manager was then Mark said to can you get another manager then Eduardo said sure I guess so. Mark didn’t want me to continue to sign my documents until I was satisfied with the manger’s decision. And gave me a copy of the document stating it would be fixed. Once it was time for me to get the keys I had find Eduardo who insisted he gave the keys to my boyfriend which didn’t he then realized they were in his pocket. He never took the keys from my car traded in I had to give those to him. I love Al Hendrickson Toyota my entire family has always purchased cars from here and I will continue. Just thought you should know Eduardo needs more customer service skills and not just smiling to every word he says. More

Excellent service, worked with me very professional and friendly. Highly recommend ed, best salesperson I’ve dealt with at Toyota AAAA++++ friendly. Highly recommend ed, best salesperson I’ve dealt with at Toyota AAAA++++ More

Charles is AMAZING! Every question I had, he was very attentive and responded. He helped me out so much to the fact that I financed my first car! 10/10. And Rohan the fi Every question I had, he was very attentive and responded. He helped me out so much to the fact that I financed my first car! 10/10. And Rohan the finance manager is also AMAZING. I will definitely recommend this place as well as the employees that work here. More

I had a great experience with Niclaude . It was very quick and professiona.i will refer my friend to you.thank you It was very quick and professiona.i will refer my friend to you.thank you More

He Was awesome, very nice, everything Was perfect. Thankfully. I am very happy this day Thankfully. I am very happy this day More