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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,437 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,437 reviews

September 24, 2023

I never received this kind of customer service, john blessed was absolutely nothing but amazing! More

by sendydesir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOHN BLESSED
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing a great review of John and the team! We appreciate your business and we hope to see you again at Al Hendrickson Toyota. Safe travels!

September 24, 2023

They Nice And Good communications and I like how they waiting to help you even if you buying the car or not . More

by Noahmalaysia23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHARLES WILDENSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Al Hendrickson Toyota responded

Noah, we're glad to know you appreciated our communication and customer service at Al Hendrickson Toyota. Thanks for the positive feedback!

September 23, 2023

Great customer service! Very helpful and patient with the process. Would recommend, very happy with the purchase More

by tmrodri0331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Alcantara Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Al Hendrickson Toyota responded

We're so glad to know you had a great experience with us at Al Hendrickson Toyota! Your recommendation means the world to us. Enjoy your new purchase and thank you for choosing our dealership!

September 23, 2023

The dealership had friendly employees and tons of nice cars to look at and drive More

by Petersjacob632
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FRANCESCO TURIANO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Al Hendrickson Toyota responded

Peter, we are so glad you enjoyed testing out some of our different vehicles here at Al Hendrickson Toyota! Thanks for stopping in and leaving a five-star review.

September 23, 2023

The staff is courteous and very helpful. They made sure all my needs were met. More

by larkeija
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRIS SCHROEDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Al Hendrickson Toyota responded

We're glad you had a great time working with our team! We appreciate your business and hope to see you again at Al Hendrickson Toyota!

September 23, 2023

Hey were initially unwilling to meet my price but after a week they agreed to lower the price. I was frustrated with how the sales manager downplayed the price of a new tag. I paid nearly twice what he told More

by SHANEMERRELL
Recommend Dealer
No
Employees Worked With
JOCELYNE ALCIN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOCELYNE ALCIN
September 22, 2023

The service was excellent,the staff was able to help me to find a good deal! Thank you. More

by Jesulataylor1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Al Hendrickson Toyota responded

Thanks for taking the time to review Al Hendrickson Toyota! We love to hear you had a 5-star experience with the team. We hope to see you back for your next service needs!

September 22, 2023

I was quoted one price and charged another. The agent lied straight to my face repeatedly about the quote. One -0-9 is not a thousand 90. More

by danaesq
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department manager, GM manager's asst
Sep 22, 2023 -

danaesq responded

DO NO TRUST this dealership. Jennifer, aservice representative lied over the phone and straight to my face quoting me one-o-nine when she meant 1 thousand 90. When I asked how do you do it so cheap compared to Lexus who wants $600, and I pointed to the Lexus dealership across the street and she leaned over and looked, she hung her head and said "our labor is cheaper and other things." She refused to give me the quote in writing claiming she didn't know what balance and alignment were and instead texted it later on a private text and not in PDF form with the official letter head. She was hoping I would not see that she sent the quote without a comma after the one and I would miss it. I did. To resolve the matter the service manager was rude, tried to insult me repeatedly and lied too. I was fooled.

September 22, 2023

Coming for a few hours away I arrived pretty late in the evening at Al Hendrickson. Marc was prepared and helped me get my wife's new car in under an hour. I got offered trade value before I arrived and the More

by tony.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Al Hendrickson Toyota responded

Tony, it's great to know that Marc and our team at Al Hendrickson Toyota were able to assist you efficiently. We appreciate your recommendation and are glad we could provide a smooth experience for you! Enjoy the new ride!

September 22, 2023

Started this deal online, spoke with Marcus the Sales Manager about the # I needed on my trade, I showed up, he honored the number, we made the deal! Hector in Finance made it all come together, smooth a More

by jsummers1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AIDAN BRINLEY
Oct 17, 2023 -

Al Hendrickson Toyota responded

Thanks for the review! We're glad to know Marcus, Hector, and Aiden made your car-buying experience at Al Hendrickson Toyota a smooth one. Your recommendation means a lot to us, and we look forward to working with you again in the future. Enjoy the ride!

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