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Al Hendrickson Toyota

Coconut Creek, FL

4.4
12,245 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,245 reviews

December 18, 2021

I like this Dealership because the people are nice and they respect me and they help me with my problems. More

by JESULASTLOUIS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 18, 2021

Excellent Service Department; Ask for Klaus Cobb he is the best and goes above and beyond for his customers and tries to help as much as possible. Thank you Klaus. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Patricia! We appreciate your support and are happy to hear that Klaus went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 18, 2021

Jennifer walked me through a warranty I’ve never used and made it happen! She was great! More

by QUIKPRINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Dec 20, 2021 -

Al Hendrickson Toyota responded

It's great Jennifer helped you out with your warranty. We will certainly let her know you appreciated all of the information. Thanks for choosing Al Hendrickson Toyota!

December 18, 2021

Excellent, thorough and reliable service with friendly and professional agents. Work is always completed in a timely manner. I have had a rewarding twenty year relationship with Al Hendrickson Toyota. Kee More

by Cbeck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Cbeck responded

Thank you.

Dec 20, 2021 -

Al Hendrickson Toyota responded

Your feedback means a lot to us. Thank you for the wonderful review and we will certainly pass along your kudos to the rest of the Al Hendrickson Toyota service team. Safe travels!

December 18, 2021

They are very professional, courteous and knowledgeable staff at this location and I appreciate the quality of work they perform. More

by CLAUDEENWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your terrific review of our team! We are proud to have earned your business here at Al Hendrickson Toyota and we are looking forward to the next opportunity to assist you. Have a wonderful day!

December 18, 2021

The dealership is great. Our salesman Moe was very helpful as was everyone at the dealership More

by HARVANDLES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Moe *****
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate the kind words about Moe and are happy to hear that he was able to get the job done. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

December 18, 2021

It’s old , crowded and not well managed. Mostly the appointment makers are at fault. What a difference at Wesley chapel, More

by Kar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Al Hendrickson Toyota responded

This is certainly not the feedback we hope to receive from our guests, and I'm sorry to hear you're disappointed in your service experience. I want to assure you that providing efficient and organized service is always a priority, and it's tough to hear that we aren't hitting the mark. I will discuss this input with my team so we can strategize what more we can do to keep things in order. If there is anything more you wish to share that will assist us in making improvements to our practices, please don't hesitate to contact me. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 18, 2021

Thanks a million Henry Delgado, for your excellent atención and for help with my car problems. More

by POTE2931
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your great review of Henry and our team! It is always a pleasure to welcome you to Al Hendrickson Toyota and we look forward to your next visit.

December 18, 2021

My purchasing experience at your dealership was great, in and out less than a hour. The service was great and the staff were awesome, especially Zekes and Dexter, they were very professional. I would no More

by WILLHUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Dec 19, 2021 -

Al Hendrickson Toyota responded

We're so happy to hear how satisfied you are with your experience at Al Hendrickson Toyota! It's wonderful that you've had excellent service while visiting both our sales and our service departments. Thank you for stopping by to share how much you appreciate Zekes, Dexter, and the rest of the team, and we wish you safe travels until we see you next!

December 17, 2021

Services only what you ask for and no hidden charges. I like that About them More

by LBACHAN4691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Al Hendrickson Toyota responded

We appreciate your confidence in our team to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

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