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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,235 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,233 reviews

December 17, 2021

Service is always great. Henry is the reason I keep coming back, he is outstanding! Highly recommend seeing him for service! More

by CoralSpringsDad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Henry will be thrilled to see that his above and beyond care keeps you coming back to Al Hendrickson Toyota for all your service needs! We sincerely appreciate your business and will gladly lend a hand whenever you need us next!

December 17, 2021

The service was excellent always on time technician are very knowledgeable, sometimes the ride is late More

by Toyota
Price
Recommend Dealer
Yes
Employees Worked With
Salesman was Ayman excellent
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Dec 17, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate this feedback and hope to see you again at Al Hendrickson Toyota. Safe travels!

December 17, 2021

I THINK THAT I WAS REAPED OFF BY HAVING TO PAY THAT AMOUNT FOR MY BREAKS. More

by Progolf1952.bm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery Valdez is a good ??
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Jan 05, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear you're unhappy with the cost of your brake repairs. We make a sincere effort to keep our costs reasonable and reflective of the quality of the work we provide. If you would like to discuss your experience or hear a full breakdown of the cost of your repair, I would be happy to take your call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 17, 2021

Excelente la atención de Henry y estoy muy satisfecha con el servicio realizado a mi carro More

by NERIOMARQUEZ2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Henry y el equipo Al Hendrickson Toyota. Apreciamos el apoyo y esperamos volver a verle en el futuro!

December 17, 2021

Excellent customer service by Jarrett as always. He’s why I come back all these years! More

by BEACHGIIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2021 -

Al Hendrickson Toyota responded

Jarrett will be delighted that his exceptional care is to thank for your loyalty to Al Hendrickson Toyota! We feel fortunate to have such supportive customers like you, and we look forward to our next chance to lend a hand with your service needs!

December 16, 2021

My service advisor always very pleasant always explains everything that is going to get done More

by MARTHAGUT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting the service team to take care of your vehicle and to keep you informed. We appreciate your business here at Al Hendrickson Toyota!

December 16, 2021

Dishonest untrustworthy sales associates! I was very disappointed. I went to purchase a car. I had prior approval with capital one advised sales rep and fiancé agent provided amount loan was approved fo More

by harriee
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cant remember
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Jan 05, 2022 -

Al Hendrickson Toyota responded

It is our goal to make the purchasing process go smoothly for your guests, and I apologize for any miscommunication on our end. I will use this feedback as a training opportunity for the staff to ensure we are going above and beyond to communicate effectively with our customers. In the meantime, I would also be happy to speak with you to see if there is anything I can do to help make things right. Please give me a call at 954-545-6502 if you'd like to have that conversation. Thank you, Jessica Fernandez - Asst. to the Chairman

December 16, 2021

Great experience! Fast and smooth! From Internet rep to sale specialist to finance! Totally recommended! More

by Cecille
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Sanchez [Sales] & Jerry Saint Fleur(Finance)
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Dec 16, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Cecille! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

December 16, 2021

As a 30 yr customer of Al Hendrickson Toyota, I was disappointed w the service dept & don’t know that I will continue as a customer, despite my long history w the dealer (& in spite of the fabulous shu More

by JGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb, Service Dept: 5 stars!
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Jan 05, 2022 -

Al Hendrickson Toyota responded

We really appreciate your continued business and I am sorry to hear that your recent service fell short of our high standards. If you would be willing to speak with me directly, our team would be grateful for another opportunity to assist you and give you a five-star experience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

December 16, 2021

great services and low time to waiting , Profesional staff and faster attended, the room services its good More

by DIEGOCUERVO083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Al Hendrickson Toyota responded

It's fantastic to hear that our efficient and professional care earned us this high rating from you, Diego! We hope you continue to rely on Al Hendrickson Toyota for all your automotive needs in the future, and we'll be ready to lend a hand whenever you need it!

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