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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.4
12,280 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 12,284 reviews

November 24, 2021

The service was done well at good allotted time with speed and efficiency with little or no waiting. More

by Mary Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Al Hendrickson Toyota responded

Mary, thank you for the glowing feedback! We are thrilled to hear that you had such a seamless service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back!

November 24, 2021

When I visit and I get the feeling of being part of a family. The staff is always helpful and polite. More

by sttekcirsnikwadg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
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Nov 24, 2021 -

Al Hendrickson Toyota responded

We appreciate the great review and are pleased that you felt so comfortable here at Al Hendrickson Toyota with our team.

November 24, 2021

Was quick received for an appointment at 4:45pm and my car was ready at 5:30pm. Really impressed. More

by coquirosa
Recommend Dealer
Yes
Employees Worked With
Carmelo
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Nov 29, 2021 -

Al Hendrickson Toyota responded

It's wonderful to hear we impressed you with our efficient service! We appreciate your kind review, and we hope you'll continue to rely on Al Hendrickson Toyota for all of your automotive needs!

November 24, 2021

Awesome service Al Hendrickson Toyota is the best,great salesman’s and great deals.Thank you More

by RayRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 27, 2021 -

Al Hendrickson Toyota responded

Thank you for this supportive review! The Al Hendrickson Toyota team is always happy to take excellent care of you, and we look forward to our next chance to do so!

November 24, 2021

I want to give a shout out to Anthony in service, he helped me out big time. Thanks again Anthony More

by Spell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 29, 2021 -

Al Hendrickson Toyota responded

We'll be sure to let Anthony know you appreciated his help! Thank you for the stellar rating, from the whole Al Hendrickson Toyota team!

November 24, 2021

I already explained what happened to me In start I just I already explained what happened to me In start I just requested for problems but they didn’t say nothing I know front tire no and need alignment More

by YASMINBANO3
Recommend Dealer
No
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
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Dec 20, 2021 -

Al Hendrickson Toyota responded

I am disappointed to hear this feedback and apologize for what sounds like a frustrating experience. We certainly expect more for our guests than what you have described so I will discuss your feedback with the team to ensure your concerns are properly addressed. In the meantime, I would be grateful to step in and see what I can do to improve your experience. I won't be able to find your phone number from this review, so please give me a call at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 24, 2021

Great service! Always friendly staff. Long time customer. I Took my Camry for a 20k maintenance and a engine light on and I was out in about an hour. They explained to me everything in detail. Thank you More

by JC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Al Hendrickson Toyota responded

Ensuring that your vehicle is safe to drive is always our top priority at Al Hendrickson Toyota. We're glad we could get you confidently and swiftly back on the road, and we hope next time you require automotive care, you'll be back!

November 23, 2021

Service was fast, courteous. Service dept returned my call when ai inquired. thank you for always being concerned for your customers. More

by sabrinaacarter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Nov 24, 2021 -

Al Hendrickson Toyota responded

We're so happy that our commitment to great service stood out to you. Thanks for leaving us with your five stars! We hope to see you at Al Hendrickson Toyota again next time. Drive safely!

November 23, 2021

Almost everything was good. Only one thing. I received my car dirty, Next I’d like to receive it clean, the rest was good. More

by JORGE.ORESTE.SUAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefrey was excellent
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Dec 20, 2021 -

Al Hendrickson Toyota responded

Thank you for this feedback, Jorge. We are always looking for ways to improve for our guests, and we appreciate you taking the time to share. I apologize for the state of your vehicle upon receiving it and assure you that we will work towards improving our practices in the future. If there is anything more I can do to assist you, please don't hesitate to reach out. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 23, 2021

Very happy with the service. Fast and friendly. Good work provided and all questions answered. Would recommed them. More

by FLALAW1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2021 -

Al Hendrickson Toyota responded

We're always happy to answer any questions our customers may have. Thank you so much for the review and we hope to see you at Al Hendrickson Toyota again next time. Take care!

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