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Al Hendrickson Toyota

Coconut Creek, FL

Overview
Employees
Reviews
Vehicles
4.5
13,210 Reviews
Our new and used Toyota opened back in 1989 and has been going strong ever since! We have an extensive selection of affordable new Toyota models to explore so that all drivers in the Coconut Creek, Florida area are able to find a ride that complements their needs.
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5201 W Sample Rd

Coconut Creek, FL

33073

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Showing 13,210 reviews

January 23, 2022

This is the first car we have purchased for our 18 year old son and the transaction was smooth and quick. The negotiation was fair and the financing person Allen Epstein was excellent with customer service More

by EVERN01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alen Epstein
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Jan 23, 2022 -

Al Hendrickson Toyota responded

It is always great to see that Allen and Devon are creating wonderful experiences for our guests and their families. Thanks for choosing Al Hendrickson Toyota and congrats to your son on his new ride!

January 23, 2022

Don't need to not coming back I'll find someone or somewhere else to go for service More

by KEE.CONES
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2022 -

Al Hendrickson Toyota responded

I'm sorry to hear that we didn't meet your service expectations. It's always our goal to go above and beyond to ensure all your concerns are taken care of, and if we didn't succeed this time, I apologize. I would appreciate the chance to learn more about your visit so I can understand what occurred to prompt such a low rating. Please reach out to me at your earliest convenience. Kindly, Norman Frantz - Service Manager - 954-545-6931

January 23, 2022

Very disappointed with the service department and the entire dealership in general. All they care about is selling you a car. Their customer service is terrible and I will not be going back when my lease More

by HHL0856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names to mention.
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Feb 07, 2022 -

Al Hendrickson Toyota responded

It's disappointing that we gave the wrong impression during your service visit. Our top priority is to ensure your needs are met and your vehicle is safe. We aim to achieve this all while delivering exceptional customer care, and if we missed the mark here, I apologize. It would be helpful to gather more details about your visit so I can have the opportunity to address your concerns directly. Please consider contacting me when you are available next, as I won't be able to locate your information based on your username. I hope to hear from you soon. -Norman Frantz - Service Manager - 954-545-6931

January 23, 2022

I like how the sales manager worked on negotiating with us on the price at the store More

by bibinv1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Anghel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2022 -

Al Hendrickson Toyota responded

We always aim to make the process easy and hassle free! Thanks for choosing Al Hendrickson Toyota!

January 23, 2022

Didn’t like the waiting,but after all the service was good . I will go back. More

by 1948ALINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jan 24, 2022 -

Al Hendrickson Toyota responded

We truly appreciate your patience and are glad to hear that you're satisfied with our service. Thank you so much! We look forward to assisting you in the future at Al Hendrickson Toyota.

January 23, 2022

Best dealership experience ever! Highly recommended for all your Toyota needs. Al Hendrickson for the win! More

by mirnacarrion123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
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Jan 24, 2022 -

Al Hendrickson Toyota responded

Your recommendation means the world to us! Thank you for choosing Al Hendrickson Toyota, it was our pleasure to assist you and we hope to welcome you back again down the road.

January 22, 2022

Excellent service , Chris LePorte knows what he's doing very helpful and honest. Will be back and recommend to family and friends . Ps if you like getting Scammed go to Tires Plus or Tire Kingdom 🦧 More

by DONALDRANSKI1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brecheneve B
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Jan 24, 2022 -

Al Hendrickson Toyota responded

Donald, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Chris. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

January 22, 2022

Very professional especially my salesman Jorge Ruiz. He was right on point. Thanks again for excellent experience. More

by LEE5474
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge,Ruiz
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Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for taking the time to share, Lee! We are so glad to hear that you found the right vehicle working with Jorge and the Al Hendrickson Toyota team. Congrats on your new ride, and we hope to see you back again down the road!

January 22, 2022

Service was exceptional! Everyone very professional and quick!!I will definitely go back for another service! Very impressed!! More

by HEATHERPASKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the wonderful review, Heather! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

January 22, 2022

I had a good experiencie did not have to wait too long, people very friendly. More

by EJESUSFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2022 -

Al Hendrickson Toyota responded

Thank you for the great review! We are so glad to hear that the Al Hendrickson Toyota team delivered such an efficient service experience. Drive safely, and we hope to see you back again down the road!

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