Toyota of Coconut Creek

⸻ ⭐⭐⭐⭐⭐ Excelente experiencia en este dealer Toyota. Desde el primer momento recibí una atención muy profesional y amable. La vendedora fue súper paciente, clara y honesta, me explicó todas las Toyota. Desde el primer momento recibí una atención muy profesional y amable. La vendedora fue súper paciente, clara y honesta, me explicó todas las opciones sin presión y siempre estuvo dispuesta a resolver mis dudas. Se nota cuando alguien realmente quiere ayudarte a tomar una buena decisión y no solo vender. El proceso fue rápido, transparente y sin sorpresas. Sin duda recomiendo este concesionario y a su vendedora por el excelente servicio. ¡Volvería sin pensarlo! More

Jeffrey (56) was a awesome, he explained everything beforehand. The process was great and sample. The best car sale experience i have ever had. Finance wasn't as good tho. beforehand. The process was great and sample. The best car sale experience i have ever had. Finance wasn't as good tho. More

Very good company. I have leased several cars from them. Hopefully more in the future. I have leased several cars from them. Hopefully more in the future. More

I went in a bit early since I had the time, and they were able to see me earlier than expected and got it done. Shout out to Jennifer Burton! able to see me earlier than expected and got it done. Shout out to Jennifer Burton! More

Gracias por su hayuda para poder company mi camioneta todo fue faciel con la Aida de todos los que estuvieron dome gracias todo fue faciel con la Aida de todos los que estuvieron dome gracias More

It was great, all around Everyone was pleasant and there was clear communication all around was clear communication all around More

Atención eficiente, rápida, amable, segura Excelencia en el desarrollo del trabajo, sobretodo la comunicación en español lo que hace entender con facilidad los defectos que ocurren en nuestros vehículos el desarrollo del trabajo, sobretodo la comunicación en español lo que hace entender con facilidad los defectos que ocurren en nuestros vehículos More

Excellent customer service and everything was explained to me in detail I recommend this dealer to everyone to me in detail I recommend this dealer to everyone More

Chelsea gets 5 stars every time! The entire service and parts staff are incredible also. Nowhere else will my vehicles be serviced. The entire service and parts staff are incredible also. Nowhere else will my vehicles be serviced. More

I am writing to formally express my disappointment regarding my recent experience at your establishment, which I found to be both unprofessional and deeply concerning. Upon my arrival, I requested to regarding my recent experience at your establishment, which I found to be both unprofessional and deeply concerning. Upon my arrival, I requested to speak with a Spanish-speaking representative. However, I was introduced to a sales representative who spoke Portuguese. As a result, there was a significant language barrier, and I was unable to understand much of what was communicated during our interaction. More disturbingly, I was shocked by the conduct of the sales representative. He spoke disparagingly about the staff member who initially greeted me, making derogatory comments and claiming many of his colleagues do not like to work and prefer to leave early. Furthermore, when I asked if he could run a credit check, I specifically asked four times if this would be a soft inquiry rather than a hard inquiry. Each time, he assured me it would not be a hard hit. The sales manager, Daniel, provided the same false assurance. Despite these repeated promises, a hard inquiry was performed on my credit. This dishonesty is completely unacceptable. To conclude the visit, the sales manager became aggressive when I decided not to move forward with a decision, and he refused to shake my hand when I departed. This is not how you build trust with new customers, and this will be the first and last time I visit this dealership. I expect a response regarding how this situation will be addressed, particularly concerning the unauthorized hard inquiry on my credit report. More