Toyota of Coconut Creek

They were busy when we arrived. Found the car we were looking for and were able to go home with it relatively quickly. Found the car we were looking for and were able to go home with it relatively quickly. More

The service was terrible. The salespeople were aggressively and pushy, which made for a poor experience. I didn’t feel any trust in the people helping me. On the other hand, t The salespeople were aggressively and pushy, which made for a poor experience. I didn’t feel any trust in the people helping me. On the other hand, the car is beautiful. More

Not sure where to begin, from beginning to end this has been a pain in the xxx. Firstly I had to push for checks to actually be conducted on my car which was frustrating. After pushing the team came back been a pain in the xxx. Firstly I had to push for checks to actually be conducted on my car which was frustrating. After pushing the team came back to me saying a code came up on the computer which clearly shows that they hadn’t conducted those checks and only after I pushed they finally connected the OBD and codes came up. I was then told they couldn’t resolve any of the issues from the trunk opening when driving and also the usb ports completely stopping working momentarily with Bluetooth. As I told them it doesn’t happen on remote and it’s an issue that keeps happening. I was then told my phone isn’t compatible which is totally false and I’ve checked with a friend of mine who also works for Toyota out of state and he confirmed my phone is not the issue and that this just seems like laziness. In total my car has now been there nearly a month. I then went to pick my vehicle up on March 6th and noticed scratches and dents that were NOT there when I dropped my vehicle off and the reaction I received from Jarret was absolutely atrocious and disrespectful. Maybe somewhere along the line in the company log book he might have missed the conduct towards customers part. I pointed out the first scratch on the door and then the dent on the other side along side the second and third scratch and second dent. I proceeded to say how I expect my vehicle to be returned in the same condition if not better and I was told that in “taking advantage” and I proceeded to state that I am not trying to be difficult and Jarret told me “you are being difficult” which I replied with “that’s not how you speak to a customer, I expect my vehicle to not be damaged” . This whole experience was terrible and it’s a complete contrast to the way it is when it comes to purchasing the car, everyone is nice and kisses xxx but this here is a slap in the face that says “we already have your money, screw you and your car” extremely disappointed. More

Nadie Se tomó la molestia de acompañarme al nuevo carro a entregarmelo o explicarme todas sus funciones, solo lo prendí y me fui. Eso fue Tome sus llaves y chao. entregarmelo o explicarme todas sus funciones, solo lo prendí y me fui. Eso fue Tome sus llaves y chao. More

I was pleasantly surprised by how easy it was to purchase a vehicle , when stories about how difficult it has become are not true at Toyota of Coconut Creek. a vehicle , when stories about how difficult it has become are not true at Toyota of Coconut Creek. More

The service from Mr. Jorge Soto and Mr. Daniel S (his last name is a bit complicated, but I think it started with S) was excellent. Jorge Soto and Mr. Daniel S (his last name is a bit complicated, but I think it started with S) was excellent. More

Excellent service. Very happy with my new 4 Runner! Special thanks to Bhudesh and Javier for their help! 10/10 Very happy with my new 4 Runner! Special thanks to Bhudesh and Javier for their help! 10/10 More

Good place, good people with a huge selection of vehicles. You can tell customer service is their priority and it shows the entire time you’re there. My second vehicle purchased and I’m referring an vehicles. You can tell customer service is their priority and it shows the entire time you’re there. My second vehicle purchased and I’m referring anyone else I know. More

This is my second truck, and everything has been great no issues. The whole process was very quick and easy issues. The whole process was very quick and easy More

When I first pulled up I was greeted with a snack, then the service provider assigned was very friendly and was able to assist with the questions I had. Being able to contact and communication was great. the service provider assigned was very friendly and was able to assist with the questions I had. Being able to contact and communication was great. More