Al Hendrickson Toyota

I went for an oil change and they checked the bearing of the tires, and now I have a tire that has the name of the air. the tires, and now I have a tire that has the name of the air. More

My appointment was scheduled for 1:40 PM. I arrived at the location at 1:35 PM and we waited in the car until 1:55 PM when my husband went to ask where Mr. Henry, responsible for my service, I arrived at the location at 1:35 PM and we waited in the car until 1:55 PM when my husband went to ask where Mr. Henry, responsible for my service, was. An employee said he had gone to lunch. My husband questioned that we had been waiting in the car since 1:35 PM and that if he had an appointment scheduled for 1:40 PM, he should have been there. Then another employee, Mr. Isai, started assisting us while Henry was away. At 2:10 PM, Mr. Henry arrived with the utmost arrogance while Mr. Isai was assisting us and told me that it would take 3 hours to do the vehicle maintenance. I said I couldn't wait because I had to pick up my son from school by 6:00 PM and the Toyota dealership is 1 hour and 40 minutes away from my house. He told me that if I wanted to wait, it would be at least 3 hours of work and that if I didn't want to, I could just leave. On top of everything, my car has two safety recalls that were due almost four months ago, and they didn't have the part to do the service. I wouldn't recommend anyone drive almost two hours for service of this quality. More

5 Angel was really nice Angel was really nice and made think to send more people to go to toyota. think to send more people to go to toyota. More

I want to thank Oscar to getting me and letting me know how to best service my car. how to best service my car. More

they were wonderful from scheduling services down to the services that were performed. Highly recommend. services that were performed. Highly recommend. More

Service advisor Santiago was very professional and answered all my questions. The service was done promptly. answered all my questions. The service was done promptly. More

Perfect service, perfect timing The information was clear and precise, The waiting room can be better. and precise, The waiting room can be better. More

Well organized and good customer service. Chris was good, he explained the service that was done clearly. Chris was good, he explained the service that was done clearly. More

Great feedback on repair. Santiago was very helpful with my repairs. The dealership team was excellent. Santiago was very helpful with my repairs. The dealership team was excellent. More

Great service and a genuinely friendly approach! I was treated with care from start to finish. I’ll definitely recommend this place to my friends and family. I was treated with care from start to finish. I’ll definitely recommend this place to my friends and family. More