Toyota of Coconut Creek

Atención eficiente, rápida, amable, segura Excelencia en el desarrollo del trabajo, sobretodo la comunicación en español lo que hace entender con facilidad los defectos que ocurren en nuestros vehículos el desarrollo del trabajo, sobretodo la comunicación en español lo que hace entender con facilidad los defectos que ocurren en nuestros vehículos More

Excellent customer service and everything was explained to me in detail I recommend this dealer to everyone to me in detail I recommend this dealer to everyone More

Chelsea gets 5 stars every time! The entire service and parts staff are incredible also. Nowhere else will my vehicles be serviced. The entire service and parts staff are incredible also. Nowhere else will my vehicles be serviced. More

I am writing to formally express my disappointment regarding my recent experience at your establishment, which I found to be both unprofessional and deeply concerning. Upon my arrival, I requested to regarding my recent experience at your establishment, which I found to be both unprofessional and deeply concerning. Upon my arrival, I requested to speak with a Spanish-speaking representative. However, I was introduced to a sales representative who spoke Portuguese. As a result, there was a significant language barrier, and I was unable to understand much of what was communicated during our interaction. More disturbingly, I was shocked by the conduct of the sales representative. He spoke disparagingly about the staff member who initially greeted me, making derogatory comments and claiming many of his colleagues do not like to work and prefer to leave early. Furthermore, when I asked if he could run a credit check, I specifically asked four times if this would be a soft inquiry rather than a hard inquiry. Each time, he assured me it would not be a hard hit. The sales manager, Daniel, provided the same false assurance. Despite these repeated promises, a hard inquiry was performed on my credit. This dishonesty is completely unacceptable. To conclude the visit, the sales manager became aggressive when I decided not to move forward with a decision, and he refused to shake my hand when I departed. This is not how you build trust with new customers, and this will be the first and last time I visit this dealership. I expect a response regarding how this situation will be addressed, particularly concerning the unauthorized hard inquiry on my credit report. More

Chelsea Allen is one of the best service consultants I've encountered in my 27 years of automotive dealership service department working career. (22 yrs with Toyota). Thank you Chelsea encountered in my 27 years of automotive dealership service department working career. (22 yrs with Toyota). Thank you Chelsea More

Joseph was very friendly and helpful. , He helped me understand what was wrong with my car. , He helped me understand what was wrong with my car. More

Isai Lopez was a great and professional service writer. Took care of the service needed. Took care of the service needed. More

They didn't add windshield washer fluid. They didn't adjust the tire pressure. If they didn't check these two simple things, I can't imagine what other tests they failed to perform. They didn't adjust the tire pressure. If they didn't check these two simple things, I can't imagine what other tests they failed to perform. More

Thank you for your service and good work. I appreciated, very honest way of work with clients. Keep up the good work. I appreciated, very honest way of work with clients. Keep up the good work. More

From the time I got there to when I left, I was updated with relevant information. Very professional and courteous with relevant information. Very professional and courteous More