Al Hendrickson Toyota - Service Center

Customer drop off service was swift and driver was polite and professional. Maintenance Service was very prompt and finished at 9am. Problem was the pick up service. After contacting the dealership FOUR d and professional. Maintenance Service was very prompt and finished at 9am. Problem was the pick up service. After contacting the dealership FOUR different times within the space of 3 hours, I ended up having to Uber back to the dealership to pick up car. Pick up Service never contacted me nor communicated any delays. A simple phone call to communicate existence of an issue with this service would have been greatly appreciated and would have allowed me to plan my day accordingly. More

I love coming here everybody is always so pleasant especially JOHN GUIMBON not sure if that’s correct spelling. He is awesome always is and always makes sure I’m happy with the service especially JOHN GUIMBON not sure if that’s correct spelling. He is awesome always is and always makes sure I’m happy with the service More

Jarret was excellent, however my tire was not repaired properly because I continually have to put air in the tire. I received no courtesy service to and from your business although requested properly because I continually have to put air in the tire. I received no courtesy service to and from your business although requested More

After my service several customer service representatives called and tried purchasing and selling me another car. The service representative wasn’t the best. I’ll continue going to Toyota of Hollywood even t called and tried purchasing and selling me another car. The service representative wasn’t the best. I’ll continue going to Toyota of Hollywood even though it’s a 30min drive. More

Very professional and courteous Kept me informed during my service. Highly recommend Henry to my friends and family my service. Highly recommend Henry to my friends and family More

Service was good and punctual. The wait time was not long at all for a morning appointment. The wait time was not long at all for a morning appointment. More

Carmello is great and not only is very hospitable but thurough with his explanation of what can be done to the car. Due to him I will personally book him as my rep when taking my car in thurough with his explanation of what can be done to the car. Due to him I will personally book him as my rep when taking my car in More

The Experience Was Amazing! Would Definitely Recommend To Anyone Who Needs Service. Everything Was Done In Great Timing👌 Would Definitely Recommend To Anyone Who Needs Service. Everything Was Done In Great Timing👌 More

The dealer service was welcoming however the car statuses on my phone was not updated. Almost 2 hours later I walked out to ask about my oil change. It was almost done. on my phone was not updated. Almost 2 hours later I walked out to ask about my oil change. It was almost done. More

It took almost 3 hours to do a routine maintenance check up totally unacceptable. The oil wasn't even changed. Very minor inspection way too long of a wait up totally unacceptable. The oil wasn't even changed. Very minor inspection way too long of a wait More