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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,512 Reviews
Call Service Center (954) 448-7257

7,512 Reviews of Al Hendrickson Toyota - Service Center

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April 08, 2022

Jennifer was an amazing service advisor, as always! ! My Highlander is always very well taken care of. More

by jcc1983spk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burton, Jennifer
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Apr 08, 2022 -

Al Hendrickson Toyota responded

Thanks a bunch for the five-star review! We are glad Jennifer always takes excellent care of your Toyota Highlander. See you next time! - The Al Hendrickson Toyota Team

April 08, 2022

Helpful, experienced, professional helper, great service, go beyond expectations for customer. I m very happy with your dealership More

by Tri Ngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Al Hendrickson Toyota responded

Your feedback is much appreciated! Thanks for sharing how the team was professional and eager to help. See you again down the line!

April 08, 2022

Wasn't a bad experience at all it was fast. Oil is getting a little expensive More

by LALEENANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
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Apr 16, 2022 -

Al Hendrickson Toyota responded

Your feedback is much appreciated. I am thrilled that our team delivered efficient service, but I am sorry that you were dissatisfied with our pricing. If you would like to discuss this further, or if there is anything else we can do for you, please don't hesitate to be in touch. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 08, 2022

Waiting time was kind of long but I am satisfied with the excellent job performed I will greatly recommend Al Hendrikson Thank you More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t get his name
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Apr 08, 2022 -

Al Hendrickson Toyota responded

Your patience was greatly appreciated while we were making sure your service needs were taken care of. Thank you for being a great Al Hendrickson Toyota customer and we look forward to seeing you again next time!

April 08, 2022

Oscar is the best. Thank you for all your help and make us feel good More

by Ablanco628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Al Hendrickson Toyota responded

We couldn't agree more - Oscar is great! Thank you for the kind words and we look forward to seeing you at Al Hendrickson Toyota again next time!

April 08, 2022

The advisor, Henry, was very professional providing a great customer dervice from the rime i arrived until i went my way. More

by Tacoma owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Al Hendrickson Toyota responded

We are happy to hear that you had such a successful experience working with Henry. Thanks so much for stopping by Al Hendrickson Toyota!

April 08, 2022

Josh was amazing with me. Nice guy and super quickly. Thanks!!! Next time with him again. More

by MARCONAVAHERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 08, 2022 -

Al Hendrickson Toyota responded

We're so happy to hear that Josh and the Al Hendrickson Toyota team exceeded your expectations - that's what we strive for!

April 08, 2022

Very friendly people. ..one issue. There seemed to be 4-5 people for one representative behind the counter. There appeared to be 6 others there doing nothing. Any way they More

by JKRO62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2022 -

Al Hendrickson Toyota responded

Thank you for this feedback. I am very sorry that our customer service fell short of our five-star standards. I will be sure to let my team know and make improvements moving forward. If there is anything else I can assist you with, please do not hesitate to give me a call. Best, Norman Frantz - Service Manager - 954-545-6931

April 07, 2022

The service Manager Klaus was extremely helpful and the car service was done in a timely manner More

by KRIS_BUDHU417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Apr 08, 2022 -

Al Hendrickson Toyota responded

Thank you so much, Kris! We are delighted to hear that Klaus provided excellent service and helped you get back on the road in a timely manner. Have a great weekend!

April 07, 2022

They treated me professionally and answered my concerns would take my car to Al Hendrickson again More

by SonyKaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmelo Armano
Report | Print
Apr 07, 2022 -

Al Hendrickson Toyota responded

We're always happy to help. Thank you for being a fan of Al Hendrickson Toyota and we look forward to seeing you again next time!

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