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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,401 Reviews

7,401 Reviews of Al Hendrickson Toyota - Service Center

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August 08, 2025

Sales persons not honest denied Carfax ,later found out car was in accident, I was very disappointed and felt deceived,I came back later and received it from. A manager More

by USCHI240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

They give the appointments very quickly . The appointments are given very quickly. The person Diana Adkin who helped me was very kind. More

by maribeldani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Adkin
August 08, 2025

The waiting area needs to be upgraded, the timing given for service or repair is not accurate. other than that fine. More

by antoni655
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i don’t remember the names but none of the above
August 08, 2025

This is one of several reviews I have left over the years. The #1 reason I stay with Hendrickson is the service department, and Jarrett. His work ethic is to be respected, and keeps me leasing Toyota. More

by sjflohr
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Carven Joseph (CJay) was amazing. He took great care of me and my vehicle. I needed routine maintenance and new tires and they checked my AC as it was not functioning properly. They w More

by jmormile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carven Josephs
August 07, 2025

The time allotted for simple service is way too long 10:00 am appointment was not completed until after 1:00 pm. Just as how you value your time, I value mine as well. What was the point in sc More

by DORMANV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Everything went great with my service , Everything was taking care , and my service advicer was very helpful More

by mslully08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Great dealership. Best place to buy a car. quality customer service. Broad range to vehicles More

by JJBUTTERS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

The dealership is a good dealership that is honest and fair with their assessment of my car. More

by mkahlowsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornell Johnson
August 07, 2025

Dropped off , waited, and 1 1/2 hours later I was messaged that it was done. Very efficient. And Chris took care of me immediately because Jarrett was at lunch. Very accommodating. ( 10k routine main More

by Robin S
Recommend Dealer
Yes
Employees Worked With
Chris
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