Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,162 Reviews

7,162 Reviews of Al Hendrickson Toyota - Service Center

Sort by
June 13, 2021

excellent response to my request and told me about the work that had to be done to bring the camry back to factory specifications did all work to my satisfaction and I am happy to do business with you More

by JOANBILL3
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Al Hendrickson Toyota responded

We are happy to hear that you enjoyed working with us as much as we enjoyed working with you. Thank you so much for trusting us with your Toyota Camry! We hope to see you again at Al Hendrickson Toyota.

June 12, 2021

Thank you Chris Laporte for another great job, their is one 1 reason that I go to Al Hendrickson Toyota and that is because of Chris LePorte. More

by Spell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Al Hendrickson Toyota responded

Thanks for leaving us a review! We're so glad to hear that Chris was helpful during your last visit to Al Hendrickson Toyota!

June 12, 2021

The service for me that day was horrible , number one no organization too long waiting . I was expected to clean my car at least for long wait .👎 More

by douglasreyesa
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Jul 11, 2021 -

Al Hendrickson Toyota responded

Douglas - we're sorry to hear your visit took longer than anticipated, and we apologize your vehicle didn't meet your expectations for cleanliness upon pickup. I will share this feedback internally to be sure we're doing everything possible to provide an outstanding service experience going forward, but I'd also invite you to give me a call if you'd rather discuss this directly. We hope to get another chance to impress you in the future. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 12, 2021

Service has always been ok, but last time I was there, I waited over 3 hours for an oil change, I think that was way too long, and when you get to the service counter, nobody pays attention to you, unless y More

by mianpo27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Colon
Jul 11, 2021 -

Al Hendrickson Toyota responded

This isn't the service we expect for our customers. I sincerely apologize that you were kept waiting and will speak with my team about what caused these issues. I hope we have another opportunity to deliver a five-star experience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 12, 2021

Jarrett is the bomb. Only reason I keep coming back with ky vehicle. Hopefully we can keep this relationship going in the future. I just purchased my leased vehicle More

by LUIS.ROLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Al Hendrickson Toyota responded

Luis - Thank you for taking the time to commend Jarrett! We are delighted that you can depend on him for excellent service, every visit. All of us at Al Hendrickson Toyota appreciate your support and look forward to assisting you next time!

June 11, 2021

I am very satisfied with your services.Everyone is helpful and friendly. That's why I keep coming to this location.Keep up the great service. More

by honeyb1972@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 11, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and hope to see you again at Al Hendrickson Toyota. Safe travels!

June 11, 2021

Needed help accessing Sirius XM info on a new lease. Jeff provided the necessary info and was very courteous. I will be calling him when I need a service appt. in 6 months. More

by laura43
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Jun 13, 2021 -

Al Hendrickson Toyota responded

Thank you for the positive review, Laura, we sincerely appreciate it! Please don't hesitate to let us know if you need anything else. Drive safe, and we'll see you at your next service visit! - your friends at Al Hendrickson Toyota

June 11, 2021

As always, Mr. Anderson was excellent with what was needed for the continued maintenance for my vehicle. Mr. Anderson has been my Service Person for over 10 years and I can't say enough positive thing More

by PUCCIROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 11, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you have had such a successful service experience working with Mr. Anderson over the years. Drive safely, and we hope to see you back at Al Hendrickson Toyota down the road!

June 11, 2021

Kurt was great takes of everything appreciate air conditioned waiting room my mechanic didn’t complete windshield job glove box didn’t close as the door was put incorrectly More

by dlux51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota to get the job done! We look forward to your next service visit!

June 09, 2021

They did a good service this time. Jarret is very friendly, good communication, he explain with details. All services were performed correctly. Everything good so far More

by PREINA1017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Al Hendrickson Toyota responded

Thanks for the review! We are delighted the Al Hendrickson Toyota team could deliver a five-star service experience. It means a lot that our service stood out to you, and we hope to see you next time. Take care and have a great day!

...
483
...