Al Hendrickson Toyota - Service Center

Service was quick, advisor was attentive and provided updates while the service was taking place. updates while the service was taking place. More

Just wanted to say thank you to Mr. Jarrett for being so personable and having such great customer service. His presence at AL Hendricks Toyota makes you feel like you’re coming home f Jarrett for being so personable and having such great customer service. His presence at AL Hendricks Toyota makes you feel like you’re coming home for a visit, instead of just car service. Thank you so much again. April Shaw More

Quiero agradecerles por el excelente servicio que tienen muchas gracias y que Dios los bendiga mucho siempre muchas gracias y que Dios los bendiga mucho siempre More

Always feel I'm in in good hands with my agent Jarret. He is courteos, friendly and takes excellent care of his customers. Makes sure to inform you of repairs needed without putting pressure on you! Tru He is courteos, friendly and takes excellent care of his customers. Makes sure to inform you of repairs needed without putting pressure on you! Trust toyota for servicing my Rav 4. More

SURPRISE CALL… Ok sometimes they are over full and the schedule does not work for everyone and you have to wait a long time, but there is the option to come back later and catch a ride with them… I receiv schedule does not work for everyone and you have to wait a long time, but there is the option to come back later and catch a ride with them… I received a call today from the service center, my chair been giving some problems and I needed to be fixed… 3 times now they try to fix it for me at the shop, but unfortunately keeps on opening again…. Well, the call, the technician Isai Lopez and manager ordered the missing part for me and surprised me with a phone call today to have the chair permanently fixed…. YAY… I feel appreciated… I did not have to ask, beg, none of that… they just did… Thank you guys, your surprise did not go unnoticed… thank you Al Hendrickson, thank you Isai Lopez, see you Saturday for the install and fix, I guess I’ll get to meet you then…. Super duper happy, More

Service was good l, they listen you and helping for solution that you need it solution that you need it More

Mr. Cobb did an excellent job! He was very patient and explained all the details explained all the details More

Good customer service good service that’s you very happy with the service provided I recommend this service anytime with the service provided I recommend this service anytime More

$233 to check an a/c which took 5 minutes. Had I known it wasn't a warranty item, wouldn't have had you look at it. Consumer error but shouldn't be ripped off. Had I known it wasn't a warranty item, wouldn't have had you look at it. Consumer error but shouldn't be ripped off. More

purchased a 2025 Toyota Corolla, and due to the dealership’s negligence, the car had issues from the start. When I spoke to a manager over the phone, they assured me they would take care of it. How dealership’s negligence, the car had issues from the start. When I spoke to a manager over the phone, they assured me they would take care of it. However, after driving over 100 miles back to the dealership, they failed to resolve the issue. It became clear that the management does not care about their customers. Overall, this was the worst dealership experience I’ve ever had. They are more focused on financial gain than on customer satisfaction. I would not recommend Al Hendrickson Toyota to anyone looking for a professional and transparent car-buying experience. The dealership should be responsible for paying for a paint correction to my car, as it is a new vehicle and has numerous scratches all over. I have observed used cars in better condition. More