Al Hendrickson Toyota - Service Center

Recall notice for a 2012 Sienna fuel door Called Chris L. about 3 weeks ago set up an appointment for the replacement of the above. Came in for the appointment as planned and Chris L wasn't there, so Chris K about 3 weeks ago set up an appointment for the replacement of the above. Came in for the appointment as planned and Chris L wasn't there, so Chris K told me Chris L was wrong and no parts where there. He would have to order the parts they should be ready to install by Friday No call waited until the following Monday, No body knew what I talking about. Asked to talk to the Service manager, No one took my call, and I spoke to a nice woman and told her what was going on and why i wanted to talk to the service manager. No return phone call. 2days later I get a call from Chris L, Saying he could install it we set up for Friday 29th 11 am, Finally installed..Just a complete waste of time and money for something that should have done correctly from the original contact 3 weeks ago More

Pretty much all dealership have complementary car was when you take your car for service that's why I didn't give you a 5 star when you take your car for service that's why I didn't give you a 5 star More

Mr.Henry Delgado is a very professional worker.He is a very kind person and fast too. The oil change took a two hours to complete, it was quicker then last time but could be faster. Thx. very kind person and fast too. The oil change took a two hours to complete, it was quicker then last time but could be faster. Thx. More

Always a very good & professional service . Kudos to Al Hendrickson Toyota Dealers. You are the best. My favorite go to person is Jarred a very professional. Hendrickson Toyota Dealers. You are the best. My favorite go to person is Jarred a very professional. More

Jarrett was very nice and helpful. He called me when he knew my car would be finished. He made me feel that I was priority. Acknowledge me and thanked me for waiting. knew my car would be finished. He made me feel that I was priority. Acknowledge me and thanked me for waiting. More

Jarrett is the most friendly and professional service member! He is able to assist you right away and always asks about my family and spouse. I would always recommend going to this Toyota located to see member! He is able to assist you right away and always asks about my family and spouse. I would always recommend going to this Toyota located to see Jarrett! More

La atención fue muy buena, la asesoría brindada por Henri ayudo a poder tener una buena desicion de hacer el servicio que tuve que hacer Henri ayudo a poder tener una buena desicion de hacer el servicio que tuve que hacer More

In the past three years, my car engine oil has been changed 6,000 miles at a time, but this time they told me about 10,000 miles. I asked further, but the staff seemed unwilling to answer questions. changed 6,000 miles at a time, but this time they told me about 10,000 miles. I asked further, but the staff seemed unwilling to answer questions. They are very impatient and poor service attitude. More

My experience for service on my Sequoia was amazing! Eric Silcox and his staff ALWAYS go above and beyond with their customer service and professionalism! Silcox and his staff ALWAYS go above and beyond with their customer service and professionalism! More

My car was not cleaned when they finished the work. I thought you guys wash and vacuum after ever service. But I was told that if I don't request it that they don't clean it anymore. But in the past I ne thought you guys wash and vacuum after ever service. But I was told that if I don't request it that they don't clean it anymore. But in the past I never had to ASK to get my car cleaned More