Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.4
440 Reviews
4.4

440 Reviews

Write a Review

440 Reviews of Norman Frantz

March 28, 2026

Dealership Rating
Employee Rating

Took 2. 5 hours for an oil change . I had to go reach out first if they were done . And their excuse was .... We were notified by the tech it was finished . More

by myohtet1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 23, 2026

Dealership Rating
Employee Rating

Very good attention And very fast I feel very happy I recommend this dealer 100% More

by ESOCARRAS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 16, 2026

Dealership Rating
Employee Rating

Wilford Charles did a great job with the video MPI, the fuel induction service made a big difference in the way it drives and sounds. Brakes are like new, the best the car has run in years! Thanks More

by jim.melchiorre
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

February 16, 2026

Dealership Rating
Employee Rating

Outstanding service department. I have brought all of my Toyotas here and even some other makes of vehicles. More

by Ssully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

February 12, 2026

Dealership Rating
Employee Rating

Very loyal and efficient the time that I made for service was on time E More

by msjuan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 07, 2026

Dealership Rating
Employee Rating

Excellent customer service and everything was explained to me in detail I recommend this dealer to everyone More

by JWJM496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 25, 2026

Dealership Rating
Employee Rating

Excellent service. I thank the salesman Thiago Pazinatto, who assisted us. We are very happy with the purchase of the 2025 Rav4 vehicle. More

by Elizabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 13, 2026

Dealership Rating
Employee Rating

This dealership does not overly inflate prices like other dealerships I have taken my cars. Klaus is an amazing service advisor. More

by Ssully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

January 09, 2026

Dealership Rating
Employee Rating

I do not remember name of the service rep who i had but the service was exceptional More

by RGALLU51291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2026

Dealership Rating
Employee Rating

The financing officer was very rude. He doesn't know how to handle a customer More

by adner3889
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
1
...

Dealership Inventory (490 Vehicles)

used 2026 Toyota bZ car, priced at $27,988
2026 Toyota bZ
used
Black exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $35,201
2026 Toyota Camry
new
Heavy Metal exterior
Automatic
Front-wheel Drive
used 2022 Chevrolet Colorado car, priced at $15,999
2022 Chevrolet Colorado
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2023 Cadillac CT5 car, priced at $29,277
2023 Cadillac CT5
used
Summit White exterior
Automatic
Rear-wheel Drive
used 2024 Toyota Tacoma car, priced at $35,977
2024 Toyota Tacoma
used
Celestial Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2025 Toyota GR Corolla car, priced at $36,977
2025 Toyota GR Corolla
used
Black exterior
Manual
All-wheel Drive