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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,237 Reviews

7,237 Reviews of Al Hendrickson Toyota - Service Center

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June 24, 2020

quick efficient expert this is the finest of all dealerships anywhere is south Florida. The staff is courteous, knowledgeable efficient and most of all fast. The waiting r More

by XAVIERLYNCH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron C
Jun 24, 2020 -

Al Hendrickson Toyota responded

What a fantastic review! Thank you for the wonderful feedback about our team and facilities. We are so glad to hear that you felt comfortable during your recent service visit. We look forward to working together for years to come!

June 24, 2020

Excelent attention! They allways helps me and speak spanish that in mechanicals terms is very important for me. I really appreciate that. Thanks so much More

by KEYLA.BERMUDEZ
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Jun 24, 2020 -

Al Hendrickson Toyota responded

It's our pleasure to assist you, Keyla! Thank you for stopping by to rate and review Al Hendrickson Toyota. We look forward to your next visit with us.

June 24, 2020

I haven’t and wouldn’t since the late 90s buy a vehicle or have it serviced anywhere else. I bought my first vehicle there over 25 years ago and won’t go anywhere else. More

by PROGANJR
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 24, 2020 -

Al Hendrickson Toyota responded

What can we say to thank you for your 25 years of business? It means the world to us that you come to Al Hendrickson Toyota for all your auto service needs. Have a wonderful day!

June 24, 2020

Poor Service Very disappointed with the service I received. Went back twice to rectify ongoing Check Engine light after service had been performed on the car. I w More

by 4CURLYGIRLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Jul 10, 2020 -

Al Hendrickson Toyota responded

This is a very concerning review to read. I assure you that we strive for thorough and knowledgeable service here, and I'm disappointed we didn't leave you with that impression. We also strive to treat all our guests with the same respect, and I'd like to speak with you directly about what happened during your recent visit. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 24, 2020

It was a Pleasurable and easy process. I brought my car in for a recall and it was completed in a timely and professional manner. More

by DANNOSQUAD2000
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb—5??
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota team to get the job done. We're committed to taking care of customers and I am glad to hear that you are back on the road in your vehicle!

June 24, 2020

Service Everything they said they were going to do and how long it would take was almost right on the nose. I would recommend anyone to you. More

by sidsolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember, but no matter who I had they were all good
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for doing business with the Al Hendrickson Toyota team. We strive to provide a seamless experience for all customers and I am glad to hear that your service visit went so smoothly. See you next time!

June 24, 2020

I have bought several cars from you are I did not realize that your salesman did not tell me everything that a customer should know when buying a car. Thanks for the lesson. I won’t be buying any more auto More

by USAF6913ESS
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

I am pleased to hear that you enjoy working with Jarret, but I apologize and am concerned to see that you are not entirely satisfied with our sales team. I'd like to speak with you directly to see if we can clear up any confusion and address your concerns. If you would like to discuss this further, please call me at your convenience. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

June 24, 2020

Polite, efficient, timely Very efficient method of signing in, minimal wait time. Was given a ride back to my home and then picked up when my car was ready. Very pleasant waiti More

by WENDYIMERCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfred Louis
Jun 24, 2020 -

Al Hendrickson Toyota responded

Wendy - We love to hear that your recent visit with our service department went smoothly. Thank you for sharing this feedback about our facilities as well! Hope to see you next time at Al Hendrickson Toyota.

June 24, 2020

My service advisor was not friendly at all he act as if I owed him some money was really not friendly while explaining my issue to him no smile at all very uncomfortable More

by luckytyre50
Recommend Dealer
No
Employees Worked With
I can't remember his name
Jul 10, 2020 -

Al Hendrickson Toyota responded

This doesn't sound like the friendly and professional service I expect from my team and I'd like to apologize. I am going to address your feedback with the right people so we can ensure we provide a more comfortable visit next time. If you have any additional concerns, please don't hesitate to call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 24, 2020

No appointment, and everything really went great room was properly stocked with snacks and coffee everything properly distanced, I had no appointment but was out before I was even promised to be done More

by NEWCHESU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klauss Cobb
Jun 25, 2020 -

Al Hendrickson Toyota responded

It means a lot to hear that our service stood out to you! Thank you for taking the time to post this review so that others will know what it's like to be a guest at Al Hendrickson Toyota. We hope to see you next time!

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