Al Hendrickson Toyota - Service Center

Jennifer Burton at service was kind, professional, knowledgeable, efficient and very helpful. I really appreciate her and her help. Pls add her name to service list knowledgeable, efficient and very helpful. I really appreciate her and her help. Pls add her name to service list More

A flat took an hour to be fixed.But the care and people A flat took an hour to be fixed. But the care and people skills from Henry made it seem okay. Also spoke to Daniel Zuniga to helped me made an updat A flat took an hour to be fixed. But the care and people skills from Henry made it seem okay. Also spoke to Daniel Zuniga to helped me made an update to my lease, he also made it simple and fast More

Poor Planning on scheduled repair I made the 15 mile trip to this dealership for an oil change and tire rotation. That service was done satisfactorily. The service tech found a major I made the 15 mile trip to this dealership for an oil change and tire rotation. That service was done satisfactorily. The service tech found a major repair that was needed (replace hub axle). I scheduled an appointment to have that service done 2 days later. I made the 15 mile trip (30 miles both ways) for the 8am appointment 2 days later and after getting checked in and seated in the customer lounge, the service tech came to tell me they didn't have the part in inventory nor could they get it for another day or so. This is poor planning by the service tech which was the same service tech for ALL my appointments. This is unacceptable service planning not to mention the time and inconvenience caused me. More

Meticulous information from the consultan. Thanks for the service everything was done fast with out appointment need it. And Customer service was excellent. Best place to go. service everything was done fast with out appointment need it. And Customer service was excellent. Best place to go. More

Awesome fantastic job well done I would tell everyone about Al Hendrix toyota they care about especially Dexter Marshall the greatest salesman I know y about Al Hendrix toyota they care about especially Dexter Marshall the greatest salesman I know y More

From the setting of the appointment to the service received were great.and the waiting time was pretty short. Thank you, can wait to take my truck back there. received were great.and the waiting time was pretty short. Thank you, can wait to take my truck back there. More

I love that my car shows automated message that it's maintenance time. Of course I love the free maintenance that came with my car. I called around 10:30 am Saturday and was able.to get a 3 pm appt. W maintenance time. Of course I love the free maintenance that came with my car. I called around 10:30 am Saturday and was able.to get a 3 pm appt. When I got there, Jarrett was great, he Rd.me the car would be ready in less than an hour, and it was. The waiting area is always clean, vending machines, bathroom, snacks. Excellent experience! More

Jarret is always professional and efficient in handling my oil change. He also connected me with someone with whom I could work when my lease is up in August. Always appreciate Jarret’s help my oil change. He also connected me with someone with whom I could work when my lease is up in August. Always appreciate Jarret’s help More

Friendly and professional service Prompt attention is a must and I got it . Knowledge of product is important.you have a great service area and that is why I go. Prompt attention is a must and I got it . Knowledge of product is important.you have a great service area and that is why I go. More