Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,037 Reviews of Al Hendrickson Toyota - Service Center
Great service and very efficient, always on point. Highly recommend Al Hendrickson to everyone. I have had this car for almost 3 years and it still awesome recommend Al Hendrickson to everyone. I have had this car for almost 3 years and it still awesome More
Klaus was great and helpful, always enjoy his assistance. Help make it effortless and easy. Though the salesmen constantly trying to sell me a new truck is annoying at times. Help make it effortless and easy. Though the salesmen constantly trying to sell me a new truck is annoying at times. More
The day after Christmas I got stuck in the Publix parking lot my battery was dead ended up having to get my car towed to the dealership with extensive checks they told me there was nothing wrong with the bat lot my battery was dead ended up having to get my car towed to the dealership with extensive checks they told me there was nothing wrong with the battery that evening I was waiting for a ride and took an hour and a half to pick me up which I was not happy about they said they were shortstaffed because of the holiday anyhow fast forward three weeks later I got stuck again with the car I initially asked for a new battery they told me they didn’t find anything wrongI ended up having to jump my car bring it back to the dealership where they finally realize that they needed to give me a new battery which should’ve been done the first time but my service advisor Chris Laporte was very good to me and the problem is resolved now but it should’ve been taken care of the first time More
Always a good experience Shedrick always does a great job. My car is serviced quickly and efficiently. Always has a positive demeanor and i am able to easily get in contact wi Shedrick always does a great job. My car is serviced quickly and efficiently. Always has a positive demeanor and i am able to easily get in contact with him if i have any questions. More
Jarrett was amazing! Jarrett was amazing, professional, and efficient. He was full of personality and you can tell he enjoys what he does. He told me my car would be finis Jarrett was amazing, professional, and efficient. He was full of personality and you can tell he enjoys what he does. He told me my car would be finished in a certain amount of time and he followed up perfectly. He also remembered my name when I came back which is awesome guest service. More
Service writer Jarrett I had called Jarrett the day before I brought my car in for service, just to be sure that he would be there. If not, I would wait until he was availa I had called Jarrett the day before I brought my car in for service, just to be sure that he would be there. If not, I would wait until he was available. Jarrett is outstanding!! He goes above and beyond to tell me what my car needs. He does not push service on me that he does not think I need at that time. I have had a few service writers who were extremely pushy in the past. Thankfully they are no longer there. If they were, I would walk past them and go straight to Jarrett. Thank goodness that Toyota has Jarrett! He is the BEST!!!! He always get my car serviced in a timely manner. FYI............I have been an Al Hendrickson Toyota customer for over 25 years, so I have had my share of service writers. The good ones in the past, have either left A.H. Toyota, or have advanced with A.H. Toyota. As long as Jarrett is there, I will continue to be a customer. More
Mr Shedrick Anderson , was excellent, very detailed, in all wat he did and explaining, so I’m very happy , and will continue going there for maintenance all wat he did and explaining, so I’m very happy , and will continue going there for maintenance More
Chris K and his group are the Best, they always do a great job. On my Highlander. I always bring my Highlander to Al Hendrickson Toyota Toyota for service . They are the Best. great job. On my Highlander. I always bring my Highlander to Al Hendrickson Toyota Toyota for service . They are the Best. More
Great service! Since I have been coming to Al Hendrickson, I have always received exceptional service from Chris Kulazidis. He has been my #1 service rep for many ye Since I have been coming to Al Hendrickson, I have always received exceptional service from Chris Kulazidis. He has been my #1 service rep for many years. He's truly awesome! More
Unfair practice Last week I visited Al Hendrickson for a flat tire , after waiting 2 hours they told me I have to come next day to replaced the tire (they don’t have Last week I visited Al Hendrickson for a flat tire , after waiting 2 hours they told me I have to come next day to replaced the tire (they don’t have the tire in stock) and also the service assistant told me in 3 occasions that I don’t have to paid for the new tire because is under warranty’s. I arrived next day at 3:00 pm and I 6:00pm I was I sainting and the associate came I told me that my claim for a new tire was declined and I have to paid $301.45 and also the light of the tires sensor is on . I have to come other day for they try to fix it o put a new sensor that I have to paid. They tires sensor was working perfect, when they replaced the front tire is when it is broken. What a nightmare after 4 hours waiting, a bill of $301.45 and a light of the tires sensor ON. Terrible business practice I asked to talk to a supervisor and he never show up, More